Manufacturing Quality Manager

Dover Corporation; Grand Rapids (MI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Paid time off

Disability insurance

Job summary

Dover Corporation's PSG division is seeking a Manufacturing Quality Manager in Grand Rapids, MI to direct the QMS, lead continuous improvement, and oversee quality staff while ensuring products meet customer specs and regulatory standards. You will drive ISO compliance and root-cause analysis across PSG plants.

Collaborating with Supply Chain, Finance, HR, Engineering and Product Management, this onsite role emphasizes a Zero-Defect culture and robust metrology strategies to standardize quality

Qualifications

• Bachelor's degree in business or engineering (required).
• MBA or master's in engineering preferred.
• Certified Quality Engineer/Manager desirable.
• Strong budgeting and project management skills.
• Experience leading cross-functional teams in a manufacturing setting.

Responsibilities

• Develop, implement, and manage the QMS and quality procedures.
• Lead root cause analysis and drive continuous improvement initiatives.
• Oversee daily quality control and ISO 9001 compliance.
• Collaborate with Supply Chain, Engineering and Operations across plant sites.
• Mentor Plant Quality staff to foster a Zero-Defect culture.
• Manage Supplier Quality Program and PPAP activities.
• Support customer complaint investigations and corrective actions.

Skills

Quality management

Root cause analysis

Project management

Leadership

Cross-functional collaboration

ISO 9001

Education

Bachelor's degree in business or engineering

MBA or master's in engineering

Job description

Manufacturing Quality Manager

Location: Grand Rapids, MI, US, 49503

Work Arrangement: Onsite

PSG® is the global pump, metering and dispensing-solution expert, enabling the safe and efficient transfer of critical and valuable fluids that require optimal performance and reliability in applications where it matters most. Additionally, PSG is a leading provider of flow meters designed to reduce waste and downtime while accurately measuring, monitoring and controlling the distribution of fluids. Headquartered in Downers Grove, IL, USA, PSG is comprised of several world-class brands, including Abaque®, All-Flo™, Almatec®, Blackmer®, Ebsray®, em-tec®, Griswold®, Hydro™, Malema™, Mouvex®, Neptune®, PSG® Biotech, Quantex™, Quattroflow®, and Wilden®. PSG products are manufactured on three continents – North America, Europe, and Asia – in state-of-the-art facilities that practice lean manufacturing and are ISO-certified. PSG is part of the Pumps & Process Solutions segment of Dover Corporation.

We thrive on winning and being number one; and are always looking to add the best and brightest to our talented team of professionals. PSG offers a unique combination of the both small company atmosphere: with an ownership mindset that allows you to make close-to-the-customer decisions; an innovative approach in seeing beyond what is possible today and entrepreneurial spirit in the pursuit of new opportunities; combined with benefits of a large company’s scale, tools, expertise, and financial strength with Dover. Join PSG, a growing global company where your curiosity, hard work and ambition is rewarded with exceptional career opportunities in a friendly & fast paced environment.

PSG is part of the Pumps and Process Solutions segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer and solutions provider with annual revenue of over $7 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments. Recognized for our entrepreneurial approach for over 65 years, our team of over 24,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible.

Position Summary:

TheManufacturing Quality Managerdirects the Quality Management System (QMS), leads continuous improvement initiatives, manages quality control and assurance staff, and ensures products meet customer specifications and regulatory standards. They will oversee daily quality control whilemaintainingISO compliance and driving root cause analysis.

The position requires the ability to work and communicate with leadership functions across all levels,operationsand functions in PSG (including Supply Chain, Finance, Human Resources, Engineering, and Product Management,Salesand Marketing).

Essential Duties and Responsibilities

• Develop, implement, and manage quality systems and proceduresfor the business
• Participate actively in the development and validation of controlled shop floor documentation toassistoperators in the manufacture,assemblyand shipping of quality products. This includes, but it is not limited to Control Plans, PFMEAS, etc.
• Partner with manufacturing leaders to assess effectiveness ofprocesses
• Participate in New Product Introduction and Plant Readiness to ensure plants are fully equipped to have seamless and smooth product launches
• Coordinate plant initiativesin order toachieve consistency and standardization of best QS practices across the manufacturing plant
• Responsible formaintaininga robustmetrologystrategy and standardization across the manufacturing plant
• Partner with Sourcing tomanage the siteSupplier Quality Program tomonitorongoing performance and to:
  • Place suppliers on controlled shipping
  • PPAP Management (internal and external suppliers)
  • Expanding business relationship
• Assistwith the investigation of customer complaints and implement corrective actions
• Support, develop and mentor Plant Quality Functions to enable them to create a Zero-Defect Culture across the plants
• Responsible for assessing andmaintaininga robust Internal Quality Audits System tomaintainongoing effectiveness of ISO 9000 Requirements and any other customer-specific requirements
• Assistwith the developmentand launch of ongoing training programs aimed at increasing manufacturing capabilities to improve Root Cause and Corrective Action skill levels

Qualifications / Requirements

• Bachelor’s degreerequiredin business or engineering
• MBA or master's in engineering preferred
• Certified Quality Engineer and/or Manager (ASQC CQE, CQM) are highly desirable
• Proficient in budgeting and project management
• Program development,implementationand changemanagement experience
• Coaching and mentoring skills
• Influencing without authority
• Patience,perseveranceand passion to drive a Quality culture across the plants and regional teams
• Credibility and experience working effectively and directly with the Plant Quality and Leadership teams
• Excellent communication and coaching skills (written and verbal) at all levels from the shop floor to top management
• Ability to think strategically and execute tactically
• Strong problem-solving skills
• Strong business acumen
• Analytical thinking with a drive to create innovative solutions for sustainability
• Ability to and experience with work cross-culturally

Desired Characteristics

• Attracts, Develops and Retains Talent – Creates a learning environment that recognizes and maximizes the potential of all employees. Develops high potential individuals for future strategic needs
• Results Driven – Produces results that exceed Dover’s strategicobjectives via a combination of planning and implementation, whilelivingthe Dover Values
• Change Leadership – Aligns an organization and its people to drive for improvement and adopt new, challenging directions. Energizes a whole organization to want to change in the same direction. Influences others in a mature and empowering manner
• BonusEligible: This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.

Benefits for this position include:

• a 401(k) savings plan with employer contributions
• medical, dental and vision insurance
• wellness programs
• health savings account, health care and dependent care flexible spending accounts
• company paid short-term disability and long-term disability
• company paid employee basic life and AD&D insurance
• supplemental employee and dependent life insurance
• optional accident, hospital indemnity and critical illness insurance
• adoption, surrogacy, and fertility benefits and assistance
• commuter benefits
• parental, military, jury duty, and bereavement leaves of absence
• paid time off, including 13 paid holidays, paid vacation days, paid sick leave hours annually or as provided under state and local paid sick leave laws, business travel services
• employee discounts
• an employee assistance program that includes company paid counseling sessions and legal services

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please [e-mail] for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.