Quality Leader: Continuous Improvement & Compliance

Richards Industrials Inc; Cincinnati (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Richards Industrials Inc. in Cincinnati, OH is seeking a results-driven Quality Manager to lead quality excellence across pressure regulators, control valves, steam systems, and hygienic product platforms.

You will champion a culture of accountability, lead the QMS, and partner with engineering, operations, and supply chain to deliver world‑class quality and customer satisfaction. The role includes driving root cause analysis, audits, and KPI reporting, while ensuring compliance with ASME, PED,

Qualifications

• Bachelor’s degree in engineering or related technical field.
• 5+ years of quality management experience in industrial manufacturing.
• Strong knowledge of ISO 9001 Quality Management Systems.
• Experience with valves, regulators, flow control products, pressure‑containing equipment, or process industries preferred.
• Proficiency in root cause analysis tools such as 8D, 5 Why, Fishbone, and FMEA.
• Experience managing customer and supplier quality issues.
• Strong statistical analysis and problem-solving skills.
• Working knowledge of ASME, ASTM, PED, CRN, and related industry standards.
• Excellent communication and leadership skills, working at cross-functional level, teamwork mindset.

Responsibilities

• Lead and maintain the Quality Management System (QMS) in accordance with ISO 9001 requirements.
• Drive continuous improvement initiatives using root cause analysis, corrective actions, and preventive actions.
• Manage customer complaints, warranty claims, nonconforming material reports (NCMRs), and corrective action processes.
• Lead internal, customer, and third-party audits and coordinate audit responses.
• Develop, monitor, and report quality KPIs including COPQ, scrap, rework, customer complaints, supplier quality, and on-time corrective action closure.
• Partner with Engineering, Operations, Supply Chain, and Customer Service to improve product quality and customer satisfaction.
• Review and approve quality-related documentation, procedures, work instructions, inspection plans, and control plans.
• Ensure compliance with applicable industry standards and customer requirements including ASME, PED, CRN, FDA, ASME BPE, and other regulatory requirements as applicable.
• Lead Material Review Board (MRB) activities and disposition of nonconforming products.
• Develop and maintain supplier quality programs, supplier audits, supplier scorecards, and supplier corrective action processes.
• Drive incoming, in-process, and final inspection effectiveness.
• Manage calibration systems and measurement equipment compliance.
• Support manufacturing process improvements to reduce defects, variation, scrap, and rework.
• Participate in customer and supplier visits to resolve quality and technical issues.
• Prepare and present quality performance reports.

Skills

Quality management

ISO 9001

Root cause analysis

8D

5 Whys

Fishbone diagram

FMEA

Statistical analysis

Leadership

Cross-functional collaboration

Education

Bachelor’s degree in engineering

Tools

QMS software

Audit management tools

Job description

Richards Industrials Inc. in Cincinnati, OH is seeking a results-driven Quality Manager to lead quality excellence across pressure regulators, control valves, steam systems, and hygienic product platforms.

You will champion a culture of accountability, lead the QMS, and partner with engineering, operations, and supply chain to deliver world‑class quality and customer satisfaction. The role includes driving root cause analysis, audits, and KPI reporting, while ensuring compliance with ASME, PED,