Quality Excellence Lead - Industrial Manufacturing

Richards Industrials; Cincinnati (OH); On-site; USD 92,000 - 120,000; Full time

Job summary

Richards Industrials, Cincinnati, OH, is seeking a Quality Manager to lead quality excellence across pressure regulators, control valves, steam systems, and hygienic product lines. You will drive QMS, root-cause actions, and supplier performance while aligning with customer and regulatory requirements.

The role partners with engineering, operations, and commercial teams to deliver world-class quality and support growth in pharmaceutical, semiconductor, data center, and other regulated markets.

Qualifications

• Bachelor’s degree in engineering or related technical field.
• 5+ years of quality management experience in industrial manufacturing.
• Strong knowledge of ISO 9001 Quality Management Systems.
• Experience with valves, regulators, flow control products, or process industries preferred.
• Proficiency in root cause analysis tools such as 8D, 5 Why, Fishbone, and FMEA.
• Experience managing customer and supplier quality issues.
• Strong statistical analysis and problem-solving skills.
• Working knowledge of ASME, ASTM, PED, CRN, and related industry standards.

Responsibilities

• Lead and maintain the Quality Management System (QMS) in accordance with ISO 9001 requirements.
• Drive continuous improvement initiatives using root cause analysis, corrective actions, and preventive actions.
• Manage customer complaints, warranty claims, nonconforming material reports (NCMRs), and corrective action processes.
• Lead internal, customer, and third-party audits and coordinate audit responses.
• Develop, monitor, and report quality KPIs including COPQ, scrap, rework, customer complaints, supplier quality, and on-time corrective action closure.
• Partner with Engineering, Operations, Supply Chain, and Customer Service to improve product quality and customer satisfaction.
• Review and approve quality-related documentation, procedures, work instructions, inspection plans, and control plans.
• Ensure compliance with applicable industry standards and customer requirements including ASME, PED, CRN, FDA, ASME BPE, and other regulatory requirements as applicable.
• Lead Material Review Board (MRB) activities and disposition of nonconforming products.
• Develop and maintain supplier quality programs, supplier audits, supplier scorecards, and supplier corrective action processes.
• Drive incoming, in-process, and final inspection effectiveness.
• Manage calibration systems and measurement equipment compliance.
• Support manufacturing process improvements to reduce defects, variation, scrap, and rework.
• Participate in customer and supplier visits to resolve quality and technical issues.
• Prepare and present quality performance reports.

Skills

Quality management

ISO 9001

Root cause analysis

Statistical analysis

Cross-functional leadership

Communication skills

Education

Bachelor’s degree in engineering

Job description

Richards Industrials, Cincinnati, OH, is seeking a Quality Manager to lead quality excellence across pressure regulators, control valves, steam systems, and hygienic product lines. You will drive QMS, root-cause actions, and supplier performance while aligning with customer and regulatory requirements.

The role partners with engineering, operations, and commercial teams to deliver world-class quality and support growth in pharmaceutical, semiconductor, data center, and other regulated markets.