Quality Lead, 1st Shift: Process Improvement Champion

CHEP UK Ltd.; Georgia; On-site; USD 90,000 - 110,000; Full time

Job summary

CHEP UK Ltd. in Pendergrass, Georgia, is seeking a Quality Lead for 1st shift to oversee and improve quality across the plant. You will conduct audits, train staff, and ensure compliance with corporate quality guidelines.

You will analyze quality metrics, investigate issues with RCCA, and lead cross-functional projects to raise performance. This role emphasizes hands-on leadership and a commitment to continuous improvement.

Qualifications

• Adaptability and strong computer literacy required.
• Data literacy and empathy to understand customers.
• Proven teamwork and written communication skills.

Responsibilities

• Conduct and validate quality audits across the plant.
• Train plant personnel on quality guidelines and best practices.
• Track and report key quality metrics (AQL, PCP, customer complaints).
• Investigate quality issues using RCCA and implement preventive measures.
• Maintain quality documentation meeting corporate/regulatory standards.
• Lead continuous improvement projects with cross-functional teams.
• Coordinate with regional quality teams to ensure consistency.

Skills

Adaptability

Computer Literacy

Data Literacy

Empathy

Experimentation

Mathematical Literacy

Taking Ownership

Teamwork

Understand Customers

Written Communication

Job description

CHEP UK Ltd. in Pendergrass, Georgia, is seeking a Quality Lead for 1st shift to oversee and improve quality across the plant. You will conduct audits, train staff, and ensure compliance with corporate quality guidelines.

You will analyze quality metrics, investigate issues with RCCA, and lead cross-functional projects to raise performance. This role emphasizes hands-on leadership and a commitment to continuous improvement.