Quality Team Lead – 2nd Shift, Continuous Improvement

Apex Systems, LLC; Charlotte (NC); Hybrid; USD 69,000 - 76,000; Full time

Job summary

Apex Systems, LLC seeks a Quality Team Supervisor for 2nd shift to lead a team of quality auditors, inspectors, and technicians. You will support daily manufacturing quality operations, manage nonconforming materials, drive containment, and coordinate with Operations, Engineering, Supplier Quality, and Customer Quality teams to resolve issues.

You will promote a culture of safety and operational excellence, drive root cause investigations using structured problem-solving, monitor FPY and defect

Qualifications

• Bachelor's degree in Engineering, Quality, Manufacturing, Operations, or related field.
• 8+ years of manufacturing quality experience.
• Experience with root cause analysis and corrective action methodologies.
• Experience using SAP, MES, Power BI, or similar manufacturing systems.
• Lean Manufacturing and/or Six Sigma certification or training.
• Experience supporting audits, customer quality issues, and new product introductions.

Responsibilities

• Lead and develop a team of quality auditors, inspectors, and technicians.
• Support daily manufacturing quality operations, issue escalation, and containment activities.
• Manage nonconforming materials, quality investigations, corrective actions, and disposition processes.
• Ensure compliance with quality standards, internal procedures, and customer requirements.
• Drive root cause investigations using structured problem-solving methodologies.
• Monitor and improve key quality metrics, including FPY, defect rates, customer escapes, and cost of poor quality.
• Partner with Operations, Engineering, Supplier Quality, and Customer Quality teams to drive process improvements and resolve quality issues.
• Support audits, product launches, process changes, and continuous improvement initiatives.
• Promote a strong culture of safety, accountability, and operational excellence.

Skills

Leadership

Root Cause Analysis

Problem Solving

Communication

Quality Systems

ISO 9001

NCR/MRB/CAPA

SAP

MES

Power BI

Lean Manufacturing

Six Sigma

Education

Bachelors Degree

Tools

SAP

MES

Power BI

Job description

Apex Systems, LLC seeks a Quality Team Supervisor for 2nd shift to lead a team of quality auditors, inspectors, and technicians. You will support daily manufacturing quality operations, manage nonconforming materials, drive containment, and coordinate with Operations, Engineering, Supplier Quality, and Customer Quality teams to resolve issues.

You will promote a culture of safety and operational excellence, drive root cause investigations using structured problem-solving, monitor FPY and defect