Quality Lab Supervisor

Colonial Group; Scotland Neck (NC); On-site; USD 60,000 - 85,000; Full time

Job summary

Colonial Group seeks a Quality Lab Supervisor to lead lab technicians and oversee daily Quality Lab operations, including supervision of testing and release decisions. The role emphasizes coaching, training, and maintaining lab standards within ISO guidelines.

You will coordinate with shift supervisors, manage workloads, ensure calibration, and preserve lab organization. The position requires strong communication, leadership, and rubber industry experience, with a focus on safety and quality

Qualifications

• Minimum education: high school diploma or equivalent.
• Post-secondary technical training completed.
• Excellent communication and interpersonal skills.
• Strong organizational and leadership abilities.
• Experience in rubber industry preferred.
• Proficient computer skills.
• Strong problem-solving capabilities.

Responsibilities

• Lead and coach Quality associates to ensure policy compliance.
• Oversee lab operations including milling, rheometer, physical testing, curing.
• Train new technicians and provide guidance.
• Maintain lab equipment calibrations and ISO audit readiness.
• Make final release decisions on quality issues.
• Ensure proper shipping paperwork and shift handovers.
• Attend daily production meetings at 8:30 am.
• Manage workload and coordinate with shift supervisors.
• Conduct annual performance evaluations.
• Other duties as assigned.

Skills

Communication skills

Interpersonal skills

Organizational skills

Leadership

Rubber industry

Computer skills

Problem solving

Education

High school diploma

Post-secondary technical training

Job description

The Quality Lab Supervisor’s role is to provide leadership to the lab technicians and to oversee daily Quality Lab operations, including the supervision of all aspects and testing.

Responsibilities

• Communicate with and coach all Quality associates to ensure compliance with all plant, and Occupational Health & Safety policies.
• Perform all duties of a supervisor as outlined in the Internal Responsibilities section of the AirBoss Health & Safety program manual.
• Oversee and assist with milling, rheometer testing, physical testing, curing, and any other duties as needed.
• Provide guidance to lab technicians, and train new technicians.
• Serve as a resource for Quality Lab team. Communicate company policy, decisions, and change, positively and directly.
• Prioritize the workload within the lab and assign tasks to lab technicians.
• Coordinate with shift supervisors and the management team on quality issues.
• Maintain lab and finish specifications.
• Final decision making authority on releases, non-conformances, or any other issues arising on the shift.
• Ensure all shipping and related paperwork are complete.
• Before leaving at the end of each shift, ensure any required cleaning is completed, the lab is organized for the next shift, and all non-conforming batches are put on hold.
• Maintain calibrations of the Quality Lab equipment.
• Member of ISO Quality Core Team and participate as a Certified ISO auditor.
• Attend the 8:30 am production meeting from Monday through Friday.
• Discuss Quality Lab associate performance regularly, teaching, coaching where appropriate.
• Complete a formal performance evaluation for each Quality Lab Technician once per year.
• Additional duties as assigned.

Required Experience, Education, and Skills

• Minimum grade twelve education
• Post-secondary technical training
• Good communication / Interpersonal skills
• Superior organizational skills
• Leadership skills
• Rubber industry experience
• Good computer skills
• Strong problem solving skills