Quality Lab Manager | CI & Compliance Leader

Automatic Data Processing, Inc.; Fleetwood (Berks County); On-site; USD 90,000 - 140,000; Full time

Job summary

Automatic Data Processing, Inc. is seeking a Quality Lab Manager to lead the Quality Lab at our Fleetwood site. The role focuses on maintaining the QMS, coordinating cross-functional quality initiatives, and ensuring timely resolution of quality issues through audits and CAPA processes.

You will supervise lab staff, manage calibration/maintenance of instruments, and collaborate with Operations to drive right-first-time quality and customer satisfaction.

Qualifications

• Bachelor’s degree in engineering, chemistry, Biology, or related technical field required.
• Ideally Six Sigma / LEAN trained.
• Experience leading teams in a chemical manufacturing environment preferred.

Responsibilities

• Maintain and improve the Quality Management System (QMS) for the site to address industry requirements and regional alignment.
• Lead primary site Quality Lab staff and coordinate cross-functional collaboration.
• Oversee audits (internal, customer, 3rd party) and ensure timely closure of actions.
• Own calibration and preventive maintenance programs for laboratory instruments.
• Lead CAPA investigations and root cause analysis for quality issues.
• Support continuous improvement and data-driven decision making to enhance product quality.

Skills

Leadership

Quality mindset

Communication

Problem solving

Education

Bachelor’s degree in engineering, chemistry, Biology, or related technical field

LEAN/Six Sigma training

Tools

Outlook

PowerPoint

Word

Excel

Job description

Automatic Data Processing, Inc. is seeking a Quality Lab Manager to lead the Quality Lab at our Fleetwood site. The role focuses on maintaining the QMS, coordinating cross-functional quality initiatives, and ensuring timely resolution of quality issues through audits and CAPA processes.

You will supervise lab staff, manage calibration/maintenance of instruments, and collaborate with Operations to drive right-first-time quality and customer satisfaction.