Quality Lab Coordinator

The Sherwin-Williams Company; Moline (IL); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Parental leave

Medical leave

Vacation days

Job summary

The Sherwin-Williams Company in Moline, IL is seeking a quality control coordinator to oversee QC processes, perform complaint analysis, and drive root-cause investigations using the ARC method.

You will support the Plant Quality Manager, review problem batches, conduct audits, and ensure compliance with safety procedures while handling confidential information and maintaining high quality standards.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the United States without sponsorship.
• Associate degree or higher in chemistry is preferred.

Responsibilities

• Coordinate quality control processes to ensure product quality.
• Perform routine complaint analysis including retain & field sample testing.
• Communicate with customers regarding quality issues.
• Manage non-conformance and initiate root cause analysis via ARC process.
• Support shift setup and scheduling.
• Review problem batches and implement corrective actions.
• Conduct internal quality and package appearance audits.
• Monitor inventory of parts and supplies; ensure safety procedures.

Skills

Quality control

Root cause analysis

Customer communication

Scheduling

Problem batches review

Education

Associate degree in chemistry

Tools

ARC process

Job description

This position is responsible for coordinating quality control processes to ensure Sherwin-Williams products meet quality specifications. This position performs routine complaint analysis which includes retain & field sample testing, direct communication with customers, non-conformance management and identifies root cause analysis through the Accelerated Root Cause (ARC) process.

Additional Information:

Schedule: 1st Shift Monday - Friday 6:00am - 2:30pm

This position is also eligible for bonus based on performance and subject to the terms of the Company's applicable plans.

This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, and holidays.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.

• Support shift setup, including scheduling and planning
• Assist the Plant Quality Manager (PQM) with compliance and initiatives
• Review all problem batches
• Use root cause analysis/investigation (Accelerated Root Cause [ARC] process to support Plant Quality Manager (PQM) in complaint investigation and corrective action
• Comply with all site safety procedures and identify safety improvements
• Evaluate and provide resolution of in-process and finished goods
• Schedule and perform internal quality and package appearance audits
• Monitor and replenish inventory of parts and supplies

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future

Preferred Qualifications:

• Have an associate degree or higher in chemistry
• Have at least one (1) year of experience in a manufacturing, quality control/assurance lab or an R&D role

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