Quality Inspector

Direct Wire; Lancaster (Lancaster County); On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading manufacturer as a Quality Inspector, ensuring products meet quality standards through testing and inspections. This role involves operating lab equipment, handling customer complaints, and supporting continuous improvement efforts in a collaborative environment.

Benefits

Medical, Dental, and Vision Plans

Health Savings Account (HSA)

Disability & Life Insurance

401K with Company Match

Generous Paid Time Off (PTO)

Opportunities for Continuous Learning

Collaborative and Inclusive Atmosphere

Strict Safety Protocols

Qualifications

• Ability to read, write, and interpret routine work instructions.
• Ability to perform basic mathematical calculations.

Responsibilities

• Operate laboratory testing equipment and perform daily product testing.
• Generate Certificates of Compliance test reports as required.
• Investigate customer complaints and returned materials.

Skills

Attention to Detail

Strong Communication

Education

Bachelor's in Business Administration

College Associate Degree

Job description

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Join Our Team as a Quality Inspector at Direct Wire & Cable!

In this role, you will be responsible for ensuring our products meet quality standards through testing and inspections. You'll operate lab equipment, handle customer complaints, and support continuous improvement efforts. This position involves hands-on work and requires attention to detail and strong communication skills.

About Us:

Direct Wire & Cable is a proud, family-owned, American-made company specializing in premium copper wiring and cabling for electrical and power applications. As a leading manufacturer, we deliver exceptional products and services while fostering a positive work environment that values teamwork, innovation, and growth.

Why You'll Love Working Here:

• Comprehensive Benefits: We offer medical, dental, and vision plans for employees and their families from day one.
• Health Savings Account (HSA): Part of our medical insurance, with voluntary employee contributions.
• Additional Coverage: Disability & life insurance, Employee Assistance Program (EAP), Pet Insurance.
• Retirement Plan: 401K with company match at 5%.
• Work-Life Balance: Generous paid time off (PTO) for permanent full-time employees, additional wellness days for essential on-site employees, 8 national holidays, and 2 floating holidays.
• Professional Growth: Opportunities for continuous learning and career advancement.
• Supportive Environment: Work in a collaborative and inclusive atmosphere where your contributions are valued.
• Commitment to Safety: We prioritize the well-being of our employees with strict safety protocols and a focus on maintaining a safe workplace.

Key Responsibilities:

• Product Testing: Operate laboratory testing equipment and perform daily product testing.
• Compliance Reports: Generate Certificates of Compliance test reports as required.
• Quality Inspections: Perform in-process and routine quality inspections and machine/work-center process audits.
• Equipment Calibration: Assist with the calibration of QC lab equipment.
• Quality Management: Continuous validation of compliance with the Quality Management System.
• Documentation: Develop quality-related SOPs, Work/Technical Instructions, and Data Sheets.
• Issue Reporting: Create and track/report quality and nonconformance issues per the Quality Management System.
• Customer Complaints: Investigate customer complaints and returned materials related to potential quality issues.
• Data Analysis: Perform data analysis and reporting.

What We're Looking For:

• College associate/Bachelor degree; Trade School with related lab/quality experience is acceptable.
• Ability to read, write, and interpret routine work instructions.
• Ability to perform basic mathematical calculations.
• Ability to read and interpret industry standards is a plus.
• Embrace Direct Wire's core values.

Primary Location: Lancaster, PA with some occasional travel to our Denver, PA office.

At Direct Wire & Cable, we believe in taking care of our employees from day one. Our work culture is built on the following principles:

• Be a Great Person: Practice the highest integrity, care for and respect all, and always do the right thing.
• Serve Your Customers Well: Do whatever it takes for customer success, be driven for mutual success, and be willing to sacrifice for the greater good.
• Do Great Work: Seek continuous improvement, take the initiative and be proactive with solutions, be eager to share your ideas, and practice fanatical attention to detail.
• Be a Great Teammate: Be positive, enthusiastic, and energetic, be fun to work with and for, be a good listener, and be eager to serve others well.

Direct Wire participates with eVerify.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance, Engineering, and Manufacturing

• Industries

  Appliances, Electrical, and Electronics Manufacturing, Industrial Machinery Manufacturing, and Machinery Manufacturing

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