Quality Insights Coordinator: Pharmacy Compliance & Audits

SPECIALTY RX, Inc.; Columbus (OH); Hybrid; USD 60,000 - 96,000; Full time

Benefits offered by this job

Hybrid work flexibility

Professional development

Hands-on QA experience

Job summary

SpecialtyRx, Inc. is a Long-Term Care pharmacy focused on delivering high-quality services with safety and compliance at the forefront.

The Quality Insights Coordinator will support the Quality Insights Supervisor in QA, error reporting, audits, and continuous improvement across pharmacy operations. The role emphasizes data collection, analysis, and documentation, plus developing training materials and SOPs to ensure consistent, compliant practices.

Qualifications

• High School Diploma or GED required; healthcare/QA coursework preferred.
• Active registration as a Pharmacy Technician with the state board, in good standing.
• Experience supporting quality assurance, audits, investigations, or operational reviews.
• Strong analytical, organizational, and data reporting abilities.

Responsibilities

• Support the Quality Insights Supervisor in quality initiatives and compliance.
• Collect, analyze, and document data on errors, quality events, and KPIs.
• Assist with quality improvement projects and track corrective actions.
• Perform audit-related activities and prepare work papers and findings.
• Conduct Quality Insights Shipping Audits and other quality audits.
• Develop and update training materials, SOPs, and documentation.

Skills

Analytical skills

Attention to detail

Communication skills

Excel

Word

Data analysis

Education

High School Diploma or GED

Healthcare/QA coursework

Tools

Frameworks LTC

Frameworks ECM

Microsoft Excel

Microsoft Word

Job description

SpecialtyRx, Inc. is a Long-Term Care pharmacy focused on delivering high-quality services with safety and compliance at the forefront.

The Quality Insights Coordinator will support the Quality Insights Supervisor in QA, error reporting, audits, and continuous improvement across pharmacy operations. The role emphasizes data collection, analysis, and documentation, plus developing training materials and SOPs to ensure consistent, compliant practices.