Quality Initiatives Specialist MA or LPN

Northland Family Care; Kansas City (MO); On-site; USD 27,552 - 38,572; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Vision insurance

Job summary

A healthcare clinic in Kansas City is seeking a detail-oriented Quality Initiatives Specialist to improve patient outcomes through quality improvement and coordination of care. This on-site role involves outreach with patients and communication with insurance payers, alongside collaborating with clinical staff to improve care quality. Ideal candidates are Certified Medical Assistants (MA) or Licensed Practical Nurses (LPN) with a strong interest in quality programs. Competitive hourly pay and benefits are offered.

Qualifications

• Certified Medical Assistant (MA) or Licensed Practical Nurse (LPN) required.
• Experience in a primary care setting preferred.
• Strong communication and organizational skills needed.

Responsibilities

• Communicate with insurance payers about quality programs.
• Perform patient outreach for scheduling and preventive care.
• Collaborate with clinical staff to improve quality outcomes.

Skills

Strong communication

Organizational skills

Patient outreach

Care coordination

Education

Certified Medical Assistant (MA) or Licensed Practical Nurse (LPN)

Experience in outpatient clinic

Experience with quality measures and care gap closure

Tools

EHR systems

Basic computer applications

Job description

Benefits

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Primary Care | On-Site | Full-Time

Salary

$20.00 – $28.00 per hour, based on licensure, experience, and qualifications

Job Description

We are seeking a detail-oriented Quality Initiatives Specialist to support quality improvement, population health, and value-based care initiatives within our primary care clinic. This on-site role focuses on care gap closure, preventive care coordination, patient outreach, and collaboration with payers and clinical staff to improve patient outcomes and quality performance.

This position is ideal for a Medical Assistant (MA) or Licensed Practical Nurse (LPN) with strong organizational skills and an interest in quality programs and proactive patient care.

Key Responsibilities

• Communicate with insurance payers regarding quality programs and care gap initiatives
• Review care gap lists, population health reports, and quality dashboards
• Perform patient outreach to schedule office visits, annual wellness visits, preventive screenings, labs, imaging, and diagnostic tests
• Collaborate with providers and clinical staff to close care gaps and improve quality outcomes
• Support accurate documentation of quality measures within the electronic health record (EHR)
• Track and maintain quality performance data and reportsEducate patients on preventive care, chronic disease management, and recommended screenings
• Assist with payer audits, chart reviews, and quality data submissions
• Maintain HIPAA compliance and patient confidentiality at all times

Required Qualifications

• Certified Medical Assistant (MA) or Licensed Practical Nurse (LPN) – required
• Experience in a primary care, family medicine, or outpatient clinic preferred
• Experience with quality measures, care gap closure, HEDIS, Medicare Advantage, or population health strongly preferred
• Strong communication, organizational, and follow-up skills
• Comfortable with patient outreach and care coordination
• Proficient with EHR systems and basic computer applications
• Ability to manage multiple priorities with attention to detail

Work Schedule & Location

• On-site position in a primary care clinic
• Monday–Friday, daytime hours
• No evenings or weekends

Compensation & Benefits

• Hourly pay: $20.00 – $28.00, based on experience and licensure
• Benefits package may include medical insurance, paid time off, and holidays

Hiring Timeline

Candidate review and interviews are expected to begin the week of January 19, 2026.