Quality Clinical Associate

Connecticut, LLC; Branford (CT); On-site; USD 27,552 - 37,884; Full time

Job summary

A healthcare organization in Branford, CT is seeking a Medical Assistant to support quality department programs. The role involves assisting in development of corrective actions, training staff, and facilitating patient safety programs. Candidates should have completed a Medical Assistant program, possess at least 3 years of relevant experience, and be proficient in Microsoft Office. Excellent communication skills and the ability to multitask under pressure are essential for success in this role.

Qualifications

• Completion of a Medical Assistant program is required.
• 3+ years of experience in a Medical Assistant role.
• Proficient in Microsoft Office tools.

Responsibilities

• Support the quality department programs and assist with corrective actions.
• Train managers and employees on quality work standards.
• Facilitate patient safety programs.

Skills

Excellent oral and written communication skills

High degree of initiative

Excellent analytical skills

Ability to coach staff

Strong multitasking skills

Education

Medical Assistant program completed

Medical Assistant experience (3 years)

Tools

Microsoft Office (Word, PowerPoint, Excel, Outlook)

Job description

Job Category: Administrative Support for Medical Practices

Requisition Number: QUALI001715

Locations

Branford, CT 06405, USA

Description

Pay Range: $20.00 to $27.50 an hour.

Summary

The primary responsibility of the role is to support the quality department programs.

Essential Functions

• Assists Manager and others in the Quality Department in recognizing unmet needs within the organization and assists in planning and development of corrective actions
• Works closely with the divisions to implement and maintain the set quality work standards by providing training to managers and employees on appropriate workflows
• Helps facilitate aspects of the patient safety programs in conjunction with the Safety Coordinator regarding our Environment of Care processes and other policies and procedures relating to patient safety
• Utilize EMR to run reports as requested by Manager and/or Quality APRN
• Assist Quality Manager with report reviews and workflow discoveries in regards to Quality measures
• Assist and become familiar with Patient Centered Medical Home certification and standards
• Will be expected to assist in projects involving documentation and chart updates if missing appropriate documentation
• Attends Quality and Safety meetings and participates on appropriate committees

Skills and Knowledge

• Excellent oral and written communication skills.
• Excellent analytical skills.
• High degree of initiative, judgment and discretion.
• Ability to coach other staff members, while simultaneously functioning as member of a team.
• Proven ability to integrate priorities and deadlines.
• Must function well under pressure, with the ability to multitask, paying close attention to detail.

Education and Experience

• Medical Assistant program completed
• Medical Assistant experience required at least 3 years
• Proficient in Microsoft Office (Word, Power Point, Excel and Outlook)
• Strong communication and collaboration skills working with providers and staff
• Demonstrated performance in meeting time-sensitive deadlines with minimal supervision
• Outgoing personality and enthusiasm to teach
• Enthusiasm for working with a large diverse clinical team in an expansive practice

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.