Quality Improvement Specialist I

Social Science Services Inc. dba Cedar House Life Change Center; Bloomington (CA); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Health insurance

403b retirement plan with companymatch

Employee assistance plan

Paid vacation

Sick leave

Paid holidays

Job summary

Cedar House Life Change Center in Bloomington, CA seeks a Quality Improvement role to enhance programs across intake, treatment, and discharge. You will review processes, track compliance trends, and ensure adherence to regulatory standards.

The role requires at least two years in alcohol/drug treatment and active certification/registration per program rules. The team values integrity, confidentiality, and a compassionate approach.

Qualifications

• Minimum 2 years of experience in alcohol/drug treatment.
• KIPU experience preferred; certification preferred.
• Be certified upon hire under an accredited program (preferred).
• Be registered upon hire under an accredited program (required).

Responsibilities

• Conduct Quality Improvement Reviews for all programs at intake, during treatment, and at discharge.
• Track trends of recurring compliance issues and report to the Quality Improvement Coordinator.
• Stay up-to-date on regulatory/licensing standards by program requirements; identify changes.
• Attend county compliance and/or quality assurance meetings.
• Maintain timely and reliable attendance.
• Assist in developing and revising policies and procedures per regulatory requirements.
• Assist with stakeholder audits as necessary.
• Assist in updating tools, policies, and procedures for quality improvement.
• Provide quality service to clients per Cedar House and regulatory requirements.
• Perform life-saving measures when needed to protect clients and staff.
• Apply trauma-responsive practices to promote safety, trust, and healing.
• Train or assist in trainings of co-workers as needed.
• Other duties as assigned.

Skills

Alcohol/drug treatment

KIPU knowledge

Quality Improvement

Certification upon hire

Education

High school diploma or GED

CPR/First Aid/AED

Continuing education

Job description

Description

Why You’ll Love Us:

The staff at Cedar House is passionate and dedicated to improving the lives of those suffering from substance use disorders. They have uncompromising integrity and the ability to maintain the strictest confidentiality. We are a high energy, enthusiastic, respectful team who values the ideas and opinions of others.

Salary range for this position is $24.50 - $32.50 / Hour.

We offer the following benefits:

• Medical/Dental/Vision/Life Insurance
• 403b Retirement Plan Company matched at $1: $1 up to 6% of Annual Salary
• Employee Assistance Plan
• Vacation 2 weeks accrued per year initially, then incrementally more with longevity.
• Sick Leave - 48 hours
• Holidays 12 paid per year.

DUTY STATEMENT AND RESPONSIBILITIES

Job Functions:

• Under the supervision of the Quality Improvement Supervisor, conduct Quality Improvement Reviews for all programs at intake, during treatment, and at discharge.
• Track trends of re-occurring compliance issues and report them to the Quality Improvement Coordinator.
• Keeps up to date on regulatory and licensing standards by program requirements; identifies changes and new requirements.
• Attend compliance and/or quality assurance meetings at the county.
• Maintain timely and reliable attendance.
• Assists in developing and revising policies and procedures by regulatory and licensing requirements
• Assist as necessary with stakeholder audits
• Assist in compliance and revising tools, policies, and procedures to assist with compliance with quality improvement initiatives
• Provide quality service to clients as required by Cedar House Life Change Center, State, and County Requirements.
• Perform life-saving measures when needed to protect the lives of Cedar House clients and employees.
• Consistently applies trauma-responsive practices to promote safety, trust, and healing.
• Required to train or assist in the trainings of co-workers as needed.
• Other duties and/or responsibilities as assigned.

Requirements

QUALIFICATIONS

Experience:

• Have at least 2 years of experience working in alcohol/drug treatment.
• KIPU experience (preferred)
• Quality Improvement experience (preferred)
• Be certified upon hire under an accredited drug and alcohol certification program, CAADE, CADTP, or CCAPP (preferred).
• Be registered upon hire under an accredited drug and alcohol certification program, CAADE, CADTP, or CCAPP (required).

Education:

• Completed twelve years of education or have a GED.
• Complete continuing education and trainings as required by Cedar House, County, and State mandates.
• Maintain current CPR/First Aid/AED.

Knowledge/Skills/Abilities:

• Have a thorough understanding of the nature of alcohol/drug addiction and its recovery process
• Knowledge of state, county, and CARF substance use disorder treatment facility standards.
• Resourcefulness, creativity, and strong problem-solving skills.
• Maintain a professional demeanor at all times.
• Ability to address stressful situations in a calm manner and be able to communicate in a positive way.
• Ability to work with diverse groups of people.
• Uncompromising integrity and ability to maintain the strictest confidentiality.
• Champions the mission, culture, and objectives of the organization.
• Demonstrates value and respect for all employees.
• High energy and enthusiasm.
• Performs effectively as a team player.
• Values the ideas and opinions of others and routinely collects their input as part of the decision-making process.

PHYSICAL REQUIREMENTS

The physical requirements described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable Individuals with disabilities to perform these functions.

While performing the duties of this job, the employee must be able to remain in a stationary position 80% of the time. They will also need to move around inside the office occasionally to access filing cabinets, office machinery, etc. The employee must be capable of operating a computer and other office productivity machinery. There may be occasions where the employee needs to climb up or down a ladder or equipment and position themselves to maintain files in file cabinets. It is essential for the employee to communicate information and ideas clearly so that others can understand. They must also be able to provide accurate information in these situations. The employee should be able to observe details at close range and occasionally move boxes weighing up to 20 pounds for various reasons. Additionally, the employee may need to work around or be exposed to outdoor weather conditions.

WORKING ENVIRONMENT

The work environment characteristics described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• While performing the duties of this job, the employee is not exposed to weather conditions.
• The noise level in the work environment is usually moderate.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.