Quality Improvement Specialist - CCBHC Compliance

Seacoast Mental Health Center, Inc.; Portsmouth (NH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Health and dental plans

Retirement account match

Corporate discounts

Job summary

Seacoast Mental Health Center, Inc. seeks a QI Specialist for its Certified Community Behavioral Health Center (CCBHC) in Portsmouth, NH.

This in-office role emphasizes compliance, policy maintenance, and readiness for external audits within a dynamic behavioral health setting. Minimum 2 years’ relevant experience in a CMHC or healthcare environment is required; BS/BA in Human Services or related field (MA/MS preferred) is expected.

Qualifications

• Bachelor's degree in Human Services or related field required; MA/MS preferred with at least 2 years in a Community Mental Health Center or healthcare setting.
• In-office position located in Portsmouth, NH.
• Knowledge of SMHC policies, procedures, and applicable state/federal laws and payer standards related to compliance and confidentiality.

Responsibilities

• Ensure SMHC compliance with policies, procedures, and regulations.
• Update and maintain the Clinical Services Policy and Procedure Manual for CCBHC standards.
• Prepare for external audits, site reviews, and regulatory oversight.
• Assist in integrating CCBHC initiatives into ongoing operations.
• Identify risks and gaps; develop corrective action plans.
• Participate in monthly Quality Improvement Committee meetings and related duties.
• Support QI Department activities including committees and workgroups (Compliance, Pharmacy, EHR).

Skills

Compliance

Quality improvement

Policy development

Regulatory knowledge

Team collaboration

Education

BS/BA in Human Services or related field

MA/MS preferred in Human Services or related field

Job description

Seacoast Mental Health Center, Inc. seeks a QI Specialist for its Certified Community Behavioral Health Center (CCBHC) in Portsmouth, NH.

This in-office role emphasizes compliance, policy maintenance, and readiness for external audits within a dynamic behavioral health setting. Minimum 2 years’ relevant experience in a CMHC or healthcare environment is required; BS/BA in Human Services or related field (MA/MS preferred) is expected.