Quality Improvement Specialist

Sevita; Washington (Washington County); On-site; USD 50,000 - 52,500; Full time

Job summary

Mentor Community Services, a part of the Sevita family, seeks a Quality Improvement Field Services Specialist (QIDP) to lead QA initiatives in the Washington County area. The role requires traveling within the region and coordinating with local programs.

You will implement 6400/6500 compliance efforts, review incidents, train staff, and support licensing processes. A Bachelor's degree and 3+ years in quality improvement or related social services are essential.

Qualifications

• Bachelor’s degree or equivalent; 3+ years in quality improvement or related field.
• 3+ years’ experience in investigation and auditing.
• Strong knowledge of 6400/6500 regulations and IDD population.

Responsibilities

• Provide quality assurance/improvement technical assistance and subject matter expertise with local 6400/6500 process‑improvement initiatives.
• Verify implementation of effective strategies for improvement designed to measure and improve outcome measures.
• Monitor quality improvement goals and track outcomes and measurements.
• Review incident data and prepare and analyze trended reports for management.
• Conduct incident report training and technical support in a region.
• Perform internal investigations of incidents and/or allegations.
• Conduct audits and support operations to prepare for licensing/certification reviews.

Skills

Quality improvement

Investigation

Auditing

Regulatory knowledge

Communication skills

Detail-oriented

Education

Bachelor's degree or equivalent

Job description

Mentor Community Services

a part of the Sevita family, provides community‑based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission‑driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.

Quality Improvement Field Services Specialist (QIDP)

Salaried: $50,000 to $52,500 based on experience

On Site Location: Washington County region (occasionally assist Allegheny County)

Schedule: Monday‑Friday 9am‑5pm; variable upon program needs

Must be comfortable with traveling throughout the area within the field. Certified Investigator obtained through ODP within the first 90 days.

We are seeking a detail‑oriented professional with 3+ years of related experience in investigation and auditing. The ideal candidate will demonstrate exceptional multitasking and organizational skills. A strong understanding of 6400/6500 regulations and the IDD population is essential. The candidate should also possess knowledge in risk management, risk analysis, and quality improvement, with the ability to provide effective education and training to staff. If you are committed to fostering compliance and enhancing operational excellence, we encourage you to apply.

Responsibilities

• Provide quality assurance/improvement technical assistance and subject matter expertise with local 6400/6500 process‑improvement initiatives.
• Verify implementation of effective strategies for improvement designed to measure and improve outcome measures.
• Monitor quality improvement goals and track outcomes and measurements.
• Review incident data and prepare and analyze trended reports for management.
• Conduct incident report training and technical support in a region.
• Perform internal investigations of incidents and/or allegations.
• Conduct audits and support operations to prepare for licensing/certification reviews.

Qualifications

• Bachelor’s degree or an equivalent combination of education and experience.
• Three years’ experience in quality improvement or a related social services field.
• Current driver’s license, car registration, and auto insurance.
• Strong attention to detail, organizational skills, and the ability to multi‑task to meet deadlines.
• Excellent communication and customer service skills.
• A commitment to quality in everything you do.

Why Join Us

• Full, part‑time, and as‑needed schedules available.
• Full compensation and benefits package for full‑time employees.
• 401(k) with company match.
• Paid time off and holiday pay.
• Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers.
• Job security with nationwide career development and advancement opportunities.

Come join our amazing team of committed and caring professionals. Apply today!

Sevita is a leading provider of home and community‑based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.

As an equal‑opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.