Quality Improvement Specialist

Sevita; Bloomington (IN); On-site; USD 41,400 - 50,600; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Job security with career development

Job summary

Sevita is seeking a Quality Improvement Specialist to provide quality assurance and improvement services in Bloomington, Indiana. The ideal candidate will have a bachelor’s degree and three years of related experience in quality improvement or social services.

This full-time role requires excellent communication skills and attention to detail, with responsibilities including technical assistance for local improvement initiatives and conducting internal investigations.

Competitive compensation package includes benefits such as a 401(k) and paid time off.

Qualifications

• Three years’ experience in quality improvement or social services.
• Current driver's license, car registration, and auto insurance.
• Strong attention to detail and ability to meet deadlines.

Responsibilities

• Provide quality assurance/improvement technical assistance.
• Monitor quality improvement goals and track outcomes.
• Conduct audits and support operations for licensing.

Skills

Detail-oriented

Multitasking

Organizational skills

Excellent communication

Customer service skills

Education

Bachelor's degree

Job description

Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. We believe every person has the right to live well, and everyone deserves a fulfilling career. Join a mission-driven team that motivates us every day.

Quality Improvement Specialist

Salaried: $46,000K Annually

Location: Preferably residing in Bloomington, Vincennes, or Evansville

Schedule: Monday‑Friday 9am‑5pm (variable upon program needs)

Must be comfortable with traveling throughout the area within the field. Certified Investigator within the first 90 days.

We are seeking a detail-oriented professional with 3+ years of related experience in investigations and auditing. The ideal candidate will demonstrate exceptional multitasking and organizational skills. A strong understanding of BDDS, community living supports, behavioral health, CIH/FSW services (Legacy Waiver homes), supportive regulations, and the IDD population is essential. Knowledge in risk management, risk analysis, and quality improvement, along with the ability to provide effective education and training to staff, is required.

Responsibilities

• Provide quality assurance/improvement technical assistance and subject matter expertise with local process improvement initiatives.
• Verify implementation of effective strategies for improvement designed to measure and improve outcome measures.
• Monitor quality improvement goals and track outcomes and measurements.
• Review incident data and prepare and analyze trended reports for management.
• Conduct incident report training and technical support in a region.
• Perform internal investigations of incidents and/or allegations.
• Conduct audits and support operations to prepare for licensing/certification reviews.

Qualifications

• Bachelor’s degree.
• Three years’ experience in quality improvement or another related social services field is required.
• Current driver's license, car registration, and auto insurance.
• Strong attention to detail, organizational skills, and the ability to multi‑task to meet deadlines.
• Excellent communication and customer service skills.
• A commitment to quality in everything you do.

Benefits

• Full, Part-time, and As Needed schedules available.
• Full compensation/benefits package for full‑time employees.
• 401(k) with company match.
• Paid time off and holiday pay.
• Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers.
• Job security with nationwide career development and advancement opportunities.

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.