Quality Improvement Specialist

Devereux Advanced Behavioral Health; Pennsylvania; On-site; USD 26,670 - 30,417; Full time

Benefits offered by this job

Sign‑on bonus

Flexible schedules

Tuition assistance

Comprehensive benefits package

Access to supportive resources

Collaborative team environment

Job summary

Devereux Pocono is seeking a Quality Improvement Specialist to help ensure excellence in services for individuals with intellectual and developmental disabilities, autism, and mental health diagnoses. You will collaborate with the Quality team and leadership to support continuous improvement and achieve strong outcome measures.

The role emphasizes data-driven decisions, using Power BI and other data tools, with opportunities to advance through ASCEND and a comprehensive benefits package through

Qualifications

• Bachelor’s degree in Human Services, Healthcare Administration, or a related field
• A high school diploma with additional relevant experience may be considered in lieu of a degree
• At least 1 year of experience supporting individuals with intellectual/developmental disabilities, autism, and/or mental health diagnoses
• At least 1 year of experience in healthcare quality management, including direct care experience
• Strong understanding of healthcare systems, quality improvement principles, and regulatory standards

Responsibilities

• Collect and analyze treatment data, behavioral trends, and incident reports
• Identify patterns (e.g., recurring behaviors, compliance gaps) and share insights with the Quality Management Director
• Conduct pre‑inspection site visits and support audit readiness, regulatory compliance, and safety activities
• Support continuous quality improvement initiatives using data tools such as Power BI and QCG dashboards
• Complete Certified Investigator training requirements

Skills

Healthcare systems

Quality improvement

Regulatory standards

Communication

Project management

Facilitation

Data analysis

Independent decisions

Education

Bachelor’s degree in Human Services, Healthcare Administration, or related field

High school diploma with additional relevant experience may be considered

Tools

Power BI

Job description

Make a Meaningful Impact as a Quality Improvement Specialist

Do you enjoy making a difference and driving positive change? Do you have hands‑on or direct care experience supporting individuals with intellectual and developmental disabilities, autism, and/or mental health diagnoses—and a strong commitment to high‑quality care? Join Devereux Pocono as a Quality Improvement Specialist and help ensure excellence in the services we provide.

In this role, you will collaborate with the Quality team and leadership to support continuous improvement efforts and achieve strong outcome measures.

What We Offer

• Pay: $19.36–$22.08/hour (based on experience)
• 2K sign on bonus
• Flexible schedules to support work/life balance
• Tuition assistance and student loan repayment through our ASCEND Program (learn more: https://jobs.devereux.org/ascend)
• Comprehensive benefits package (mydevereuxbenefits.org)
• Access to supportive resources nationwide
• A collaborative team environment dedicated to meaningful work

Key Responsibilities

• Collect and analyze treatment data, behavioral trends, and incident reports
• Identify patterns (e.g., recurring behaviors, compliance gaps) and share insights with the Quality Management Director
• Conduct pre‑inspection site visits and support audit readiness, regulatory compliance, and safety activities (including fire drills and required inspections)
• Support continuous quality improvement initiatives using data tools such as Power BI and QCG dashboards
• Complete Certified Investigator training requirements

Interested in advancing your career? Devereux is proud to offer ASCEND – the first career accelerator program exclusively designed for behavioral healthcare workers. The program provides career guidance, one‑on‑one coaching, skills development, and financial assistance, including tuition and student loan repayment!

Qualifications

Education

• Bachelor’s degree in Human Services, Healthcare Administration, or a related field
• A high school diploma with additional relevant experience may be considered in lieu of a degree

Experience

• At least 1 year of experience supporting individuals with intellectual/developmental disabilities, autism, and/or mental health diagnoses
• At least 1 year of experience in healthcare quality management, including direct care experience

Skills

• Strong understanding of healthcare systems, quality improvement principles, and regulatory standards
• Excellent communication, project management, and facilitation skills
• Strong data collection and analysis abilities using computer applications
• Ability to adapt quickly, manage multiple priorities, and make sound independent decisions

Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.

The employment policies of Devereux Advanced Behavioral Health are to recruit and hire qualified employees without discrimination because of race, religion, creed, color, age, sex, marital status, national origin, citizenship status, ancestry, disability, veteran status, communication ability, gender identity or expression or sexual orientation and to treat them equally with respect to compensation and opportunities for advancement - including upgrading, promotion and transfer - consistent with individual skills and the needs of Devereux.

Devereux is a drug‑free workplace, drug screening required. EOE