Quality Improvement & Special Projects Lead

Crosspoint Human Services; Danville (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Vacation days

Sick days

Company holidays

Health insurance

Dental insurance

Vision insurance

Flexible benefits

401(k) with match

Professional development

Employee Referral Program

Job summary

Crosspoint Human Services seeks a Quality Improvement and Special Projects Specialist to support quality management, compliance monitoring, and performance improvement initiatives. You will facilitate continuous quality improvement meetings, guide cross‑functional discussions, monitor regulatory requirements, and help foster a culture of continuous improvement throughout the organization.

Schedule: Monday through Friday: 8:00am–4:30pm.

Qualifications

• Requires a bachelor's degree or equivalent life and/or professional experience.
• Experience with accreditation standards (COA, CARF, Joint Commission) is preferred.
• Excellent written and verbal communication skills with exceptional attention to detail and the ability to manage multiple projects simultaneously.

Responsibilities

• Facilitate continuous quality improvement meetings and guide cross‑functional discussions to move projects forward.
• Monitor regulatory requirements and reporting deadlines to ensure compliance.
• Coordinate quality audits, chart reviews, and program evaluations.
• Provide guidance and technical assistance to staff on quality improvement practices and tools.
• Lead the continuous quality improvement Safety Committee meetings and track follow‑up actions.

Skills

Communication skills

Attention to detail

Multitasking

Education

Bachelor's degree or equivalent experience

Job description

Crosspoint Human Services seeks a Quality Improvement and Special Projects Specialist to support quality management, compliance monitoring, and performance improvement initiatives. You will facilitate continuous quality improvement meetings, guide cross‑functional discussions, monitor regulatory requirements, and help foster a culture of continuous improvement throughout the organization.

Schedule: Monday through Friday: 8:00am–4:30pm.