Quality Improvement Project Manager & Coach

St. Jude; Memphis (TN); On-site; USD 86,000 - 155,000; Full time

Job summary

St. Jude's Office of Quality and Patient Safety is seeking a project manager with hands-on experience in improvement science to oversee the hospital's annual portfolio of quality improvement projects and support the quality planning process.

The role sits at the intersection of project management and improvement practice, helping teams scope problems, apply improvement methods, and sustain gains over time. You will coach project leaders, apply Model for Improvement and PDSA cycles, and analyze

Qualifications

• Bachelor's degree in a relevant field; Master’s degree preferred.
• 5+ years of project management experience in quality improvement.
• Experience with accreditation, regulatory standards, and patient care.

Responsibilities

• Coordinate and manage the annual portfolio of quality improvement projects.
• Serve as an improvement advisor applying Model for Improvement and PDSA cycles.
• Support quality planning processes including assessment and scoping.
• Analyze data using run charts and SPC; translate insights for leaders.
• Coach leaders and teams in improvement methods and tools.
• Ensure cross‑team coordination and provide portfolio level updates.

Skills

Project management

Improvement science

Data analysis

Stakeholder comms

Education

Bachelor's degree

Master's degree

Tools

Control charts

Job description

St. Jude's Office of Quality and Patient Safety is seeking a project manager with hands-on experience in improvement science to oversee the hospital's annual portfolio of quality improvement projects and support the quality planning process.

The role sits at the intersection of project management and improvement practice, helping teams scope problems, apply improvement methods, and sustain gains over time. You will coach project leaders, apply Model for Improvement and PDSA cycles, and analyze