Healthcare Quality Improvement Lead

St. Jude; Lauderdale Courts (TN); Presencial; USD 86.000 - 155.000; Jornada completa

Descripción de la vacante

St. Jude Children's Research Hospital is seeking a Project Manager in Quality Management to oversee the annual portfolio of quality improvement projects and support planning across the organization.

You will coach teams in improvement methods, apply data-driven analysis, and coordinate cross‑functional work to sustain gains. The role offers teaching and mentorship opportunities within Safe and Sound Academy.

Formación

• Bachelor's degree in relevant field required.
• Master's degree preferred.
• 5+ years relevant project management experience.
• Experience with quality improvement, utilization management, risk reduction/safety management, and related issues.
• Experience working with accreditation and regulatory standards and their application to patient care.
• Proven performance in earlier role.
• Experience with quality improvement, improvement science, or a related field, including experience leading complex, cross‑functional projects preferred.
• Hands‑on experience leading or coaching quality improvement projects using the Model for Improvement or a comparable improvement methodology strongly preferred.
• Quality experience in a healthcare setting preferred.
• Experience using data to guide improvement, including run charts, statistical process control, or related methods preferred.
• Experience teaching, coaching, or mentoring others in improvement methods preferred.
• Experience working with healthcare quality, patient safety, regulatory, or accreditation requirements preferred.

Responsabilidades

• Coordinate and manage the annual portfolio of institutional quality improvement projects, including monitoring progress, dependencies, risks, barriers, and sustainment.
• Serve as an improvement advisor to assigned quality improvement projects, applying improvement science methods to help teams understand problems, develop and test changes, measure results, and sustain improvement.
• Support institutional quality planning processes, including assessment, prioritization, scoping, and monitoring of improvement opportunities and projects.
• Analyze and interpret quantitative and qualitative data using appropriate improvement methods, including run charts and statistical process control, and communicate actionable insights to project teams and leaders.
• Coach project leaders, project managers, and improvement teams in the application of improvement science methods and tools, including the Model for Improvement, PDSA cycles, process mapping, and development of theories of change.
• Apply quality assurance and control methods to monitor performance, identify variation or emerging issues, and support sustainment of improvements.
• Coordinate work across multidisciplinary teams, identify and elevate barriers and risks, and provide clear project‑and‑portfolio‑level updates and recommendations to leadership.
• Serve as an educational resource in improvement science and contribute to organizational capability development through teaching, coaching, mentoring, and development of learning experiences.
• Perform other duties as assigned to meet the goals and objectives of the department and institution.
• Maintains regular and predictable attendance.

Conocimientos

Project management

Improvement science

Data analysis

Coaching

Communication

Stakeholder management

Educación

Bachelor's degree

Master's degree preferred

Herramientas

PDSA cycles

Run charts

Statistical process control

Process mapping

Lean Six Sigma

Descripción del empleo

St. Jude Children's Research Hospital is seeking a Project Manager in Quality Management to oversee the annual portfolio of quality improvement projects and support planning across the organization.

You will coach teams in improvement methods, apply data-driven analysis, and coordinate cross‑functional work to sustain gains. The role offers teaching and mentorship opportunities within Safe and Sound Academy.