Quality Improvement Manager

Jobtailor; North Haven (CT); On-site; USD 75,000 - 100,000; Full time

Job summary

Jobtailor in North Haven, CT seeks a data analytics professional to lead data collection, analysis, and reporting to support quality improvement, operating performance, and regulatory compliance.

Design and maintain methodologies, reporting tools, dashboards, scorecards, and KPIs that deliver accurate, timely, actionable information across programs and services. Strong Excel and Office skills, plus experience with healthcare analytics, program evaluation, and data management.

Qualifications

• Bachelor's degree required in Public Admin/Public Policy/Public Health/Healthcare Management/Data Analytics or related field.
• Minimum 2 years of experience in research, program evaluation, healthcare analytics, or quality improvement.
• Strong quantitative, analytical, and problem-solving skills.

Responsibilities

• Lead organizational data collection, analysis, and reporting to support quality improvement, operational performance, strategic planning, and regulatory compliance.
• Design, develop, and maintain data collection methodologies, reporting tools, dashboards, scorecards, and performance metrics for timely, actionable information.
• Analyze operational, clinical, financial, and programmatic data to identify trends, risks, opportunities, and areas for improvement.
• Develop, monitor, and evaluate KPIs, quality measures, and outcome metrics across programs and services.

Skills

Data Analysis

Statistical Analysis

Program Evaluation

Performance Management

Operational Analysis

Dashboard Development

KPI Development

Education

Bachelor's degree in Public Administration or related field

Tools

Microsoft Excel

Microsoft Office Suite

Dashboards

Scorecards

Job description

• Lead organizational data collection, analysis, and reporting activities to support quality improvement, operational performance, strategic planning, and regulatory compliance.
• Design, develop, and maintain data collection methodologies, reporting tools, dashboards, scorecards, and performance metrics that provide accurate, timely, and actionable information.
• Analyze operational, clinical, financial, and programmatic data to identify trends, risks, opportunities, and areas for improvement.
• Develop, monitor, and evaluate key performance indicators (KPIs), quality measures, and outcome metrics across programs and services.

Requirements

• Bachelor's degree in Public Administration, Public Policy, Public Health, Healthcare Management, Data Analytics, Social Sciences, or a related field required
• Minimum of two (2) years of demonstrated experience in research, program evaluation, healthcare analytics, public policy analysis, quality improvement, performance management, or a related field
• Strong quantitative, analytical, and problem-solving skills
• Advanced proficiency in Microsoft Excel, including statistical analysis, reporting, data management, and dashboard development
• Proficiency with Microsoft Office Suite, including Word, PowerPoint, Outlook, and Teams

Core Competencies

Demonstrates expertise in data collection, analysis, and reporting to drive quality improvement and operational performance. Proficient in developing key performance indicators and utilizing advanced data management tools to support strategic planning and regulatory compliance.

Highest-signal resume keywords

• Data Collection Methodologies
• Healthcare Analytics
• Key Performance Indicators (KPIs)
• Microsoft Excel Proficiency
• Quality Improvement

ATS Optimization Keywords

Hard Skills

• Data Analysis
• Statistical Analysis
• Program Evaluation
• Performance Management
• Operational Analysis

Soft Skills

• Problem-Solving
• Analytical Skills
• Quantitative Skills

Industry Keywords

• Public Administration
• Public Policy
• Public Health
• Healthcare Management
• Quality Measures

Tools & Technologies

• Microsoft Office Suite
• Reporting Tools
• Dashboards
• Scorecards