Quality Improvement Intern

Molina Healthcare; Michigan; On-site; USD 21,000 - 30,000; Full time

Job summary

The Molina Healthcare Internship Program offers a 10-week, full-time experience designed to develop future leaders in healthcare. Interns tackle meaningful Quality Improvement projects and gain insight into how care is provided, paid for, and managed in Medicaid environments.

As an intern in QI, you will collaborate with cross-functional teams, apply data analytics, and learn the IHI Model for quality improvement while upholding HIPAA and confidentiality standards.

Qualifications

• Currently enrolled in an undergraduate program; freshman or sophomore, GPA ≥ 3.0.
• Able to commit to full-time, 10-week internship.
• Authorization to work in the United States.

Responsibilities

• Support QI analytics and decision making.
• Assist with IHI model training and projects.
• Collaborate with QI teams on member and provider initiatives.
• Conduct internet research and data collection.
• Demonstrate strong communication and confidentiality.

Skills

Written communication

Interpersonal skills

Time management

MS Office

Research skills

Education

Undergraduate student (freshman/sophomore) GPA 3.0+

Tools

MS Word

Excel

Outlook

Visio

PowerPoint

Job description

JOB SUMMARY (Purpose of the Job & high-level summary):

The Molina Healthcare Internship Program shares an objective to create a stepping stone for students who aim to be professionals and future leaders in the healthcare business profession. Interns are assigned special projects and various other duties that are intended to provide them with valuable professional work experience and industry insight. The purpose of an internship is to develop talent by providing students with experiential learning, formal training and opportunities to interact with healthcare professionals and community leaders. Interns will perform meaningful work alongside talented professionals, gaining insight to Molina’s culture, Mission and Values.

An internship within Quality Improvement offers the unique opportunity to see the healthcare industry from both a macro and micro lens and understand the intersection of providing care, paying for care, and working with a complex population of Kentuckians seeking care.

KNOWLEDGE, SKILLS & ABILITIES

Quality Improvement (QI) – MI Medicaid

• Learn how healthcare quality impacts the Medicaid customers we serve
• Learn more about the concepts of Population Health Management and Health Equity and Quality Improvement and the intersection of healthcare, business and quality
• Learn and apply the Institute of Healthcare Improvement (IHI) Model of Quality Improvement (Plan Do Study Act) to enable enhanced health outcomes for the medicaid population
• Work closely with our QI Provider Engagement, QI Compliance, Member & Community Interventions teams
• Study the effectiveness of member (patient) and provider (clinician) facing Quality Improvement interventions
• Support Health Equity analytics and decision making
• Applied Analytical Work valued

Preferred Experience

• Must possess clear and professional written, verbal and interpersonal communication skills
• Strong work ethic, self-motivated, self-directed and ability to develop relationships
• Good time management, organizational and interpersonal skills required
• Computer experience including MS Word, Excel, Outlook, Visio and PowerPoint and experience with internet research.
• Excellent critical thinking/problem solving skills
• Ability to handle confidential information
• Ability to maintain confidentiality and to comply with Health Insurance Portability and Accountability Act (HIPAA)

REQUIRED EDUCATION:

Candidate must be currently enrolled in an undergraduate program, should be a freshman or sophomore with a minimum GPA of 3.0 or higher

Able to commit to the full-time, 10-week internship program

Candidate must possess unrestricted authorization to work in the United States.