Quality Improvement & Compliance Documentation Specialist

Children & Families of Iowa; Des Moines (IA); On-site; USD 52,000 - 76,000; Full time

Job summary

Children & Families of Iowa seeks a Quality Improvement Documentation Specialist to design, manage, and enhance QA activities within the Family-Centered Services program. You will ensure compliance with contract, licensing, and accreditation standards, driving continuous quality improvement.

You will collaborate with the QA team, provide guidance on documentation and reporting, and help track submissions. This role includes staff training and coordination across teams to uphold service

Qualifications

• Bachelor's degree in human services or related field.
• Experience in quality improvement, compliance, accreditation, or licensing procedures preferred.
• Supervisory experience or leadership within a quality assurance role is a plus.
• Technical writing experience and strong documentation skills preferred.

Responsibilities

• Maintain a thorough, up-to-date understanding of all contract requirements, licensing, and accreditation standards.
• Review monthly case reports for accuracy, professionalism, and compliance, providing feedback to staff and leadership.
• Develop and maintain a tracking system to ensure timely and accurate report submissions.
• Assist in training staff on quality standards and documentation best practices.
• Oversee subcontractor case management and ensure reporting obligations are met.

Skills

Attention to Detail

Analytical Thinking

Technical Writing

Communication

Training Ability

Education

Bachelor's degree in human services

Tools

PIMSY

Jarvis

Microsoft Excel

Job description

Children & Families of Iowa seeks a Quality Improvement Documentation Specialist to design, manage, and enhance QA activities within the Family-Centered Services program. You will ensure compliance with contract, licensing, and accreditation standards, driving continuous quality improvement.

You will collaborate with the QA team, provide guidance on documentation and reporting, and help track submissions. This role includes staff training and coordination across teams to uphold service