Quality Improvement & Care Coordination Specialist

Damian Family Care Centers Inc; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Damian Family Care Centers Inc seeks a Quality Improvement (QI) Associate to support quality initiatives, regulatory compliance, data analysis, and transition care management across the organization.

You will collaborate with multidisciplinary teams to improve clinical outcomes, patient experience, health equity, and performance metrics, while maintaining accurate records and supporting audits. This role emphasizes outreach, documentation, and coordination of contracts and referrals.

Qualifications

• Bachelor's degree in Healthcare Administration, Public Health, Nursing, or related field.
• Associate degree with relevant healthcare quality experience may be considered with a minimum of two years of related healthcare administrative experience.
• Experience in a Federally Qualified Health Center (FQHC) or ambulatory care setting preferred.
• Experience with quality reporting, healthcare data analysis, or regulatory compliance strongly preferred.
• Knowledge of healthcare quality improvement principles and performance improvement methodologies.

Responsibilities

• Support Transition Care Management outreach and post-discharge follow-up.
• Coordinate preventive care outreach and scheduling for routine screenings and immunizations.
• Collect, validate, and summarize healthcare data; manage contracts and referral inventories.
• Assist with compliance audits and regulatory surveys; participate in process improvements.
• Provide administrative support and assist in multi-disciplinary team initiatives.

Skills

Analytical skills

Organizational skills

Verbal and written communication

Customer service

Time management

Education

Bachelor's degree in Healthcare Administration, Public Health, Nursing, or related field

Associate degree with relevant healthcare quality experience

Tools

Microsoft Office Suite

Excel

EHR systems

Reporting systems

Job description

Damian Family Care Centers Inc seeks a Quality Improvement (QI) Associate to support quality initiatives, regulatory compliance, data analysis, and transition care management across the organization.

You will collaborate with multidisciplinary teams to improve clinical outcomes, patient experience, health equity, and performance metrics, while maintaining accurate records and supporting audits. This role emphasizes outreach, documentation, and coordination of contracts and referrals.