Quality Improvement Assistant

Bishop & Company, Inc.; Honolulu (HI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid holidays

Paid vacation

Health insurance

401k matching

Job summary

Bishop & Company is seeking a Quality Improvement Assistant/Quality Management Specialist to provide administrative and operational support to the Quality Management Department for an insurance management company.

The role involves coordinating quality initiatives, managing policy documents, preparing reports, and assisting with audits and accreditation activities. The position requires organization, attention to detail, and the ability to handle multiple priorities in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Strong organizational, analytical, problem-solving, and communication skills.
• Detail-oriented with the ability to manage multiple deadlines.
• Intermediate proficiency in Microsoft Word and Excel.
• Ability to work independently and collaboratively in a team environment.

Responsibilities

• Coordinate and support Quality Management Committee meetings, reporting, and documentation.
• Prepare meeting minutes, action items, reports, and committee materials.
• Assist with quality improvement projects, complaints tracking, and performance reporting.
• Maintain, review, update, and distribute policies, procedures, and related documents.
• Support satisfaction surveys, including preparation, data collection, reporting, and record retention.
• Assist with audits of training files, credentialing files, websites, and other quality-related materials.
• Support accreditation activities and compliance requirements.
• Perform data entry, maintain records, prepare communications, and assist with departmental projects.

Skills

Organizational skills

Analytical skills

Problem-solving

Communication skills

Detail-oriented

MS Word

MS Excel

Education

High school diploma or GED

Associate's degree in Business/Healthcare Admin

Bachelor's degree in Business/Healthcare Admin

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Quality Improvement Assistant #22592

Bishop & Company is seeking a Quality Improvement Assistant/Quality Management Specialist to provide administrative and operational support to the Quality Management Department for an insurance management company.

Position Summary

This role assists with quality improvement initiatives, accreditation activities, policy and procedure management, audits, committee administration, reporting, and survey coordination. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.

Duties & Responsibilities

• Coordinate and support Quality Management Committee meetings, reporting, and documentation.
• Prepare meeting minutes, action items, reports, and committee materials.
• Assist with quality improvement projects, complaints tracking, and performance reporting.
• Maintain, review, update, and distribute policies, procedures, and related documents.
• Support satisfaction surveys, including preparation, data collection, reporting, and record retention.
• Assist with audits of training files, credentialing files, websites, and other quality-related materials.
• Support accreditation activities and compliance requirements.
• Perform data entry, maintain records, prepare communications, and assist with departmental projects.

Required Qualifications

• High school diploma or GED.
• Strong organizational, analytical, problem-solving, and communication skills.
• Detail-oriented with the ability to manage multiple deadlines.
• Intermediate proficiency in Microsoft Word and Excel.
• Ability to work independently and collaboratively in a team environment.

Preferred Qualifications

• Associate's or Bachelor's degree in Business, Healthcare Administration, or a related field.
• Two years of administrative, business, healthcare, quality management, or compliance experience.
• Basic proficiency in Microsoft Outlook and PowerPoint.
• Knowledge of healthcare regulations, accreditation standards, quality improvement processes, or provider credentialing.

Additional Information

Job Type: Temp-to-hire opportunity

Location: Honolulu, HI

Schedule: Monday-Thursday 7:00 am to 4:00 pm and Fridays 7:00 am to 3:00 pm (1-hour lunch break)

In-office Pay: $35,000 - $45,000 annually, depending on qualifications and experience.

Benefits

• Paid holidays
• Paid vacation
• Health insurance
• Matching 401k plan for all those who qualify!

Equal Opportunity Employer – Disability and Veteran