Quality Improvement Advisor - Partners for Kids (PFK)

10 Nationwide Children's Hospital; Columbus (OH); On-site; USD 75,000 - 100,000; Full time

Job summary

Nationwide Children’s Hospital in Columbus, OH, seeks a Quality Improvement professional to develop and coordinate systems that improve patient outcomes and quality of care. Collaborates with clinical leadership and uses data analysis and the IHI Model for Improvement to drive performance improvements.

The role requires a Bachelor’s degree in engineering, healthcare, or business; a Master’s degree is preferred. Certifications such as CPHQ, Six Sigma, or PMP are preferred.

Qualifications

• Bachelor’s degree in engineering, healthcare, or business required.
• Master’s degree preferred.

Responsibilities

• Collaborates with clinical leadership to design a quality improvement project portfolio aligned with the hospital’s strategic plan.
• Assists with department or institution-wide projects and national collaboratives using project and change management tools.
• Uses data analysis and statistical process control to turn data into actionable information for teams.

Skills

Data analysis

Facilitation

Interpersonal skills

IHI Model for Improvement

Microsoft Office

Minitab

Statistical process control

Storytelling with data

Critical thinking

Education

Bachelor’s degree in engineering, healthcare, or business

Master’s degree (preferred)

Tools

Minitab

Job description

Overview: Monday - Friday, 8 a.m. - 5 p.m. Full-Time, 1.0 FTE, Benefits Eligible Valid Ohio driver’s license and proof of auto insurance is required by hospital policy. Must pass a motor vehicle background inspection, insurance eligibility, driving qualifications and training set forth by Nationwide Children’s Hospital and must maintain qualification of insurance guidelines.

Job Description Summary: Collaborates with clinical leadership to develop, implement, and coordinate effective systems that improve patient outcomes and quality of care. Provides guidance in the areas of quality improvement and supports the mission by leading the performance improvements linked to the strategic plan.

Job Description

Essential Functions: Collaborates with clinical leadership to design a quality improvement (QI) project portfolio to meet the hospital’s strategic plan, service line goals, and compliance standards. Assists with department or institution-wide projects and national collaboratives, utilizing project management and change management tools. Uses knowledge of data analysis and statistical process control to turn data into information that teams can use to make decisions affecting patient outcomes. Assists teams in developing and implementing quality metrics. Collaborates with clinicians to present and publish quality improvement work. Uses the Institute for Healthcare Improvement (IHI) Model for Improvement as the basis for quality improvement work. Provides education and coaching for physicians and healthcare professionals in the IHI model. Maintains knowledge level and ability related to continuous quality improvement through reviewing relevant peer reviewed publications, attending conferences, and networking with other hospitals.

Education Requirement

Bachelor’s Degree in engineering, healthcare, or business field, required. Master’s Degree, preferred.

Licensure Requirement

(not specified)

Certifications

Certified Professional in Healthcare Quality (CPHQ), Six Sigma Green Belt or Black Belt certification, or Project Management Professional (PMP), preferred.

Skills

Exceptional interpersonal, organizational, and emotional intelligence skills for facilitation of meetings, presentations, relationship building, and effective communication to all levels of hospital staff. Proficient with Microsoft Office and statistical software packages like MiniTab. Expertise in manipulating and analyzing large data sets using pivot tables, formulas, and graphs/charts. Skilled in making data tell a compelling story to drive practice changes. Expertise in statistical process control techniques, including QI Macros or other software to create and interpret control charts. Effective critical thinking skills for developing innovative solutions to healthcare challenges and prioritizing work tasks.

Experience

Two years of experience in the quality improvement and/or process improvement fields, preferred. Supervision or project management experience, preferred.

Physical Requirements

• OCCASIONALLY: Lifting / Carrying: 0-10 lbs, Standing, Walking
• FREQUENTLY: Decision Making, Problem solving
• CONTINUOUSLY: Audible speech, Color vision, Computer skills, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Repetitive hand/arm use, Seeing – Far/near, Sitting

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet

The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children’s Hospital, Where Passion Meets Purpose. Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We’re 15,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we’ll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere. Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere. Nationwide Children’s Hospital. A Place to Be Proud.