Quality Execution & Automation Specialist

Citi; Jacksonville (FL); On-site; USD 41,600 - 53,600; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k)

Paid time off

Job summary

A leading financial services firm in Jacksonville is seeking a Quality Specialist 4 to perform quality checks and ensure compliance with business guidelines. The successful candidate will review documents for accuracy, communicate procedural issues, and investigate complex claims. Required qualifications include a high school diploma and 1–3 years of relevant experience. The job offers full-time hours and benefits like medical and 401(k).

Qualifications

• 1–3 years of relevant experience required.
• Effective interpersonal as well as written and verbal communication skills essential.
• Independent thought and objectivity, with prior audit or quality control experience advantageous.

Responsibilities

• Review documents for accuracy and compliance with guidelines.
• Communicate procedural issues to management.
• Apply detailed knowledge of specialized administrative and technical skills.
• Investigate and resolve complex issues regarding claims evaluation.
• Correspond with regulatory agencies and vendors as needed.
• Support a wide array of products and services.

Skills

Attention to detail

Proficient in SharePoint

Proficient in Excel

Interpersonal communication

Written communication

Verbal communication

Independent thought

Audit experience

Education

High School diploma or equivalent

Tools

General PC skills

Job description

A leading financial services firm in Jacksonville is seeking a Quality Specialist 4 to perform quality checks and ensure compliance with business guidelines. The successful candidate will review documents for accuracy, communicate procedural issues, and investigate complex claims. Required qualifications include a high school diploma and 1–3 years of relevant experience. The job offers full-time hours and benefits like medical and 401(k).