Quality Assurance Specialist II — Process Excellence

CareFirst BlueCross BlueShield; Reston (VA); On-site; USD 47,664 - 87,384; Full time

Job summary

A leading health insurance company in Virginia is seeking a Quality Specialist II to examine transaction accuracy according to regulations. Responsibilities include auditing functions, providing feedback, and participating in new project creation. Candidates should have at least 5 years of experience in relevant fields and a high school diploma. The position offers a salary range from $47,664 to $87,384, and provides a comprehensive benefits package.

Qualifications

• 5 years Auditing, Quality Assurance, Operations, Training, Project Management or comparable work experience.
• Able to meet established deadlines and handle multiple customer service demands.

Responsibilities

• Audits assigned functions for accuracy and compliance.
• Conducts structured coaching and feedback sessions.
• Participates in creating new processes and products.

Skills

Knowledge of quality assurance and production technologies

Proficient in Microsoft Office programs

Excellent communication skills both written and verbal

Strong interpersonal skills

Extensive analytical and problem-solving skills

Education

High School Diploma or GED

Job description

A leading health insurance company in Virginia is seeking a Quality Specialist II to examine transaction accuracy according to regulations. Responsibilities include auditing functions, providing feedback, and participating in new project creation. Candidates should have at least 5 years of experience in relevant fields and a high school diploma. The position offers a salary range from $47,664 to $87,384, and provides a comprehensive benefits package.