Quality Engineering & Product Operations Lead

Optimum

Bethpage (NY)

On-site

USD 123,000 - 203,000

Full time

14 days+

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Job summary

Optimum is seeking a Manager of Quality Engineering & Product Operations to lead a team that elevates product quality through modern Quality Engineering practices, with a strong emphasis on test automation and development-aligned delivery. This role bridges UAT, product quality, and software test automation across residential and business value streams.

The manager will build and coach a team to reduce manual testing, embed quality earlier, and partner with Product, Engineering, and Customer

Qualifications

Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.
8+ years in Quality Engineering, software test automation, software development, product operations, or related leadership roles; telecom or large-scale tech preferred.
5+ years of people management experience.

Responsibilities

Define and execute a Quality Engineering and test automation strategy for owned product domains.
Lead the design, build, and maintenance of automated test frameworks and tools across residential and business products.
Partner with Engineering to integrate automated tests into CI/CD pipelines.
Establish measurable automation KPIs and drive accountability.
Collaborate with Product, Engineering, Field Operations, Care, IT, and Marketing to resolve systemic issues and improve long-term stability.