Quality Engineer: Lead Customer-Focused Process Quality

Durex Manufacturing; Cary (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

Durex Manufacturing seeks a Quality Engineer to lead quality assurance and direct customer coordination for manufacturing processes. You will drive CAPA, audits, data analysis, and corrective actions to support validation and PFMEA activities.

You will collaborate with cross-functional teams to ensure ISO 9001 compliance, apply Lean principles, and provide robust documentation and problem-solving leadership for continuous improvement.

Qualifications

• Bachelor's degree in Engineering or related field.
• 5+ years' experience in supporting industrial manufacturing products.
• Experience with ISO 9001 quality management systems and Lean manufacturing.
• Direct customer support for organizational quality is required.
• Strong verbal and written communication and problem-solving skills.

Responsibilities

• Provide quality engineering support with customers to address product quality escapes and CAPA actions.
• Lead CAPA, complaints, and internal audits.
• Support product development processes including validation, SPC, and PFMEA.
• Participate in print and design reviews and identify significant characteristics.
• Ensure products meet regulatory requirements and customer expectations.
• Lead QA oversight for new or revised manufacturing processes.
• Document corrective actions using 8D format.

Skills

Quality engineering

Customer coordination

Problem solving

Communication

Attention to detail

Education

Bachelor's degree in Engineering

Tools

MS Office

ERP software

CMM

Job description

Durex Manufacturing seeks a Quality Engineer to lead quality assurance and direct customer coordination for manufacturing processes. You will drive CAPA, audits, data analysis, and corrective actions to support validation and PFMEA activities.

You will collaborate with cross-functional teams to ensure ISO 9001 compliance, apply Lean principles, and provide robust documentation and problem-solving leadership for continuous improvement.