Quality Engineer

Durex Industries, Inc.; Cary (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

Durex Industries, Inc. is seeking a Quality Engineer to lead production quality and process validation, partnering with customers and internal teams to resolve quality issues and drive improvements.

You will manage CAPA, non-conforming materials, data analysis, and problem-solving activities, ensuring compliance and continual quality gains in a manufacturing setting.

Qualifications

• Bachelor’s degree in Engineering or related field, or equivalent experience.
• 5+ years’ experience in supporting industrial manufacturing products.
• Experience with ISO 9001 and Lean manufacturing and continuous improvement.
• Direct customer support experience in quality.
• Strong communication, organization, problem-solving, interpersonal skills.
• Detail oriented; proficient in Microsoft Office; US work authorization without sponsorship.

Responsibilities

• Provide quality engineering support with customers to address quality escapes and CAPA actions.
• Lead Quality System maintenance activities including CAPA, complaints, and audits.
• Drive internal quality improvements and participate in product development, validation, PFMEA, SPC and data analysis.
• Participate in design reviews; identify critical characteristics and controls.
• Ensure products meet customer and regulatory requirements.
• Lead internal teams on customer issues and communication about quality events.
• Introduce and validate process improvements including procedures and tooling.
• Perform failure analysis on returned products and drive corrective actions.

Skills

Quality engineering

Customer support

Problem solving

Communication

Education

Bachelor's Degree in Engineering

Tools

Microsoft Office

8D

Job description

Composed of Chromalox, Durex Industries, Vulcanic, and Thermocoax businesses, Electrical Thermal Solutions (ETS), part of Spirax Group, creates electrical process heating and temperature management solutions, including industrial heaters and systems, heat tracing, and a range of component technologies.

Durex Industries has over 40 years’ expertise in the thermal control business. A trusted custom thermal solutions supplier and engineering design partner for customers across a range of industry sectors, it also offers engineering, manufacturing, testing and laboratory and quality assurance services.

Durex serves businesses in sectors including process industries, life sciences, plastics processing, food and packaging, aerospace, defense, and security. Its innovative bespoke solutions – such as retrofitting heating elements to prevent outdoor beverage dispensers from failing in low temperatures and custom-made circulation heaters to heat fuel in large ship engines.

Join us as we continue to provide solutions to our customers and the world!

The Role

As the Quality Engineer (QE), you will provide quality engineering and direct customer coordination and leadership for production quality and validation of manufacturing processes. Provides recommendation and coordinates improvement activities within organization and serves as the central contact point for resolving quality related issues for customers. Ensures process improvements, first articles, failure analysis on returned product, non-conforming material, quality data analysis, and applying effective corrective actions for continuous improvement results.

Your Responsibilities

• Activities Provides quality engineering support directly with customers to address product quality escapes, score-card improvement actions, product/equipment qualification actions.
• Lead Quality System maintenance activities, such as CAPA, Complaints, and audits.
• Leads quality improvement actions internally to achieve customer targets and expectations.Participates within the product development engineering processes, including validation activities, SPC & data analysis, control plans, report writing, and PFMEA’s as needed.
• Participates in print and design reviews. Identify significant characteristics and develops appropriate controls.
• Ensures that the products meet customer and defined regulatory requirements.
• Leads internal support teams on customer issues and communication as necessary on quality related events.
• Introduce and validate process improvements on assigned projects including procedures, QA methodologies, tooling, and equipment.
• Verification and Failure Analysis of returned product, with required corrective action.
• Devises and implements QA sampling procedures to ensure product quality, with associated quality data for analysis and improvement actions.
• Lead problem solving teams to address identified issues and develop improvement actions.
• Serve on project teams to provide QA oversight for new and revised manufacturing processes.
• Provide internal leadership for quality improvement actions
• Lead quality contact for assigned customers
• Utilization of quality tools for problem-solving
• Documenting Corrective-Preventative Actions within 8D format
• Lead review and disposition of internal non-conformances with metrics

Our Requirements

• Bachelor’s Degree in Engineering or related technical field or equivalent experience
• 5+ years’ experience in supporting industrial manufacturing products
• Proven experience with ISO 9001 quality management systems and Lean Manufacturing principles, including implementation and continuous improvement practices
• Demonstrated experience in providing direct customer support for organizational quality
• Strong verbal, written communication, organization, problem-solving and interpersonal skills
• Must be detailed oriented
• Must be proficient in Microsoft Office
• Must be authorized to work in the US without sponsorship, both now and in the future.

Pay Rate: $80,00.00 - $100,000.00 annually

At Durex Industries, we are not just an employer but a champion of equal opportunities and inclusivity. We are dedicated to fostering a workplace that adheres to the highest hiring standards and is free from discrimination and harassment.

Durex Industries is an equal opportunity employer; our commitment extends to all aspects of employment, ensuring that no individual is mistreated or discriminated against based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by federal, state, or local laws.