Quality Engineer III - Liquid Cooling Server Racks - 1st shift

jabil; Florence (KY); On-site; USD 65,000 - 95,000; Full time

Job summary

Jabil in Florence, KY is seeking a Quality Engineer to lead quality assurance for liquid cooled server and rack assembly operations, develop quality controls, lead investigations, and ensure production reflects customer and industry expectations.

You will own product and process quality for liquid cooling assemblies, drive defect prevention, collaborate cross-functionally to improve yield, DPPM, and manufacturability across high-precision data center hardware.

Qualifications

• Experience in server, data center infrastructure, thermal systems, or similar high-precision liquid cooling environments.

Responsibilities

• Lead quality execution for liquid cooled server and rack assemblies, driving defect prevention and investigations.
• Define and enforce incoming quality criteria, including pressure-test and leak-test acceptance limits.
• Develop and validate quality controls; support NPI readiness and cross-functional improvements to yield and DPPM.
• Audit and verify cooling and fluid-handling processes to ensure quality, safety, and sustainability targets.

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Location: Florence, KY (On-site role with limited travel)

Our Florence, KY site supports high-growth AI and cloud-infrastructure customers, spanning server and rack integration, and data-center liquid-cooling technologies, where quality, speed, and traceability are essential.

How will you make an impact?

We are seeking a Quality Engineer to lead quality assurance activities for new and existing liquid cooled server and rack assembly operations. In this hands on, impact driven role, you will develop quality controls, lead investigations, validate liquid handling processes, ensure stable, repeatable production aligned with customer and industry expectations.

As part of the core team supporting next generation liquid cooling manufacturing technologies, you will own product and process quality for critical liquid cooling assemblies, collaborate cross functionally to prevent defects, and drive systemic improvements in reliability, manufacturability, and yield. The ideal candidate has direct experience in server or data center infrastructure, thermal systems, or similar high precision, fluid cooling manufacturing environments.

What will you do?

This well experienced Quality Engineer will lead hands on quality execution for liquid cooled server and rack assemblies, driving defect prevention, investigations, and process stability. You will develop and validate quality controls, support NPI readiness, and collaborate cross functionally to improve yield and reduce DPPM to include the below:

Customer Requirements Review:

Review of Customer requirements at the initial NPI phases and ensure we comply with all the requirements that include but may not be limited to BOM review, Specifications (Cosmetic, Technical Etc.), and Incoming Quality Criteria(s).

QMS leadership:

Maintain and improve ISO 9001:2015 processes, work instructions, and records for the cloud product line; Support internal audits and readiness for external/customer audits.

NPI Ramp:

Lead quality readiness for NPI builds, establishing inspection plans, CTQs, PFMEA updates, and MSA/GR&R studies. Verify quality targets through initial ramp, ensuring defect modes are identified early and addressed permanently. Complete build reports and collaborate with cross functional teams to close any gaps identified.

Liquid Cooling:

Define and enforce incoming quality criteria for liquid-cooling assemblies, including pressure-test and leak-test acceptance limits to ensure system integrity and compliance with industry standards and customer quality specifications.

Develop and maintain leak-prevention quality protocols:

including pressure-testing at incoming and leak test procedures, and sensor-based leak monitoring.

Execute and verify leak-prevention protocols:

coolant-handling processes, and pressure-test methods to ensure compliant production and stable cooling-loop performance.

Audit and verify cooling and fluid-handling processes:

ensure they meet quality, efficiency, safety, and sustainability targets while preventing contamination and reducing variation.

Support the quality lifecycle of process and test equipment:

including qualification, commissioning, calibration, performance verification, troubleshooting issues, and upgrade validation.

In-Line Quality & Yield:

Establish SPC on critical processes; track FPY, DPPM, escapes; deploy mistake-proofing (poka-yoke); drive structured containment when signals drift.

Supplier quality:

Define Incoming Inspection Criteria, definition based on Jabil and Customer requirements from the NPI standpoint. Support Supplier Quality with CTQ identification, material storage process, and supplier qualifications as needed. Evaluate supplier performance and collaborate with SQE to issue and verify SCAR effectiveness.

Customer:

Lead 8D/A3 investigations on returns/complaints; implement CAPA and close the loop with clear, data-driven communication to customer quality teams. In Parallel, identify gaps and drive actions for closure while working with cross functional teams and customers as needed. Prepare data driven quality reports, including trend analyses, issue summaries, and CAPA effectiveness.

Data Driven Analysis & Failure Investigation:

Analyze yield, DPPM, leakage events, and thermal/flow data to proactively identify emerging issues. Drive structured root cause investigations using 8D, A3, 5Why, Ishikawa, and advanced quality tools.

Provide actionable insights and recommended imp