Quality Engineer IV- Liquid Cooling Server Racks - 1st shift

jabil; Florence (KY); On-site; USD 90,000 - 130,000; Full time

Job summary

Jabil in Florence, KY is seeking a seasoned Quality Engineer IV to lead quality strategy for liquid‑cooled servers and racks. You will own quality across the full product lifecycle from NPI to volume production, driving CTQ analyses, PFMEA, control plans, and CAPA programs while collaborating with Process, Test, and Manufacturing teams.

The role emphasizes hands-on floor engagement, process validation, and continuous improvement to achieve yield, compliance, and reliability targets in a

Qualifications

• Experience leading quality strategy across NPI to sustaining in a high‑volume manufacturing environment.
• Strong background with PFMEA, control plans, and CTQ analysis.
• Proven track record of implementing SPC, Cp/Cpk analyses and CAPA programs.

Responsibilities

• Lead problem-solving activities and establish robust quality controls.
• Define and enforce incoming quality criteria for liquid‑cooling assemblies.
• Own quality function across product life cycle from NPI through ramp and sustaining.
• Lead 8D/A3 investigations on returns/complaints and drive CAPA closure.
• Collaborate with Process/Test/Manufacturing teams to ensure high quality and safety.

Skills

Quality engineering

PFMEA

Control plans

CTQ analysis

SPC

8D investigations

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Location: Florence, KY (On-site role with limited travel)

Our Florence, KY site supports high-growth AI and cloud‑infrastructure customers, spanning server and rack integration, and data‑center liquid‑cooling technologies, where quality, speed, and traceability are essential.

How will you make an impact?

We are seeking an experienced Quality Engineer IV to serve as the senior quality leader supporting advanced manufacturing of liquid‑cooled servers and Racks. This role ensures that all products, processes, and systems meet customer, regulatory, and internal quality standards throughout the full product lifecycle-from New Product Introduction (NPI) through volume production and sustaining.

This senior individual contributor role applies advanced technical judgment to drive quality strategy across NPI through sustaining, leading systemic improvements in manufacturing processes, and influencing engineering, supplier, and customer decisions across the full value stream. This role delivers measurable gains in yield, compliance, and product quality in a fast‑paced, high‑constraint environment. This role requires strong analytical capability, hands on engagement on the production floor, and expertise in quality tools, validation, and risk mitigation.

What will you do?

• You will lead problem-solving activities, establish robust quality controls, drive continuous improvement, and partner with external and internal cross functional teams (Process Engineering, Test Engineering, Manufacturing) to ensure high levels of quality, safety, and performance for liquid cooled assemblies and full rack systems to include the below: Customer Requirements Review: Own customer requirement traceability and risk mitigation across the full product lifecycle ensuring compliance with all the requirements that include but may not be limited to, BOM review, Specifications (Cosmetic, Technical Etc.), and Incoming Quality Criteria(s).
• QMS leadership: Maintain and improve ISO 9001:2015 processes, work instructions, and records for the cloud product line; Support internal audits and readiness for external/customer audits.
• Liquid Cooling: Define and enforce incoming quality criteria for liquid‑cooling assemblies, including pressure‑test and leak‑test acceptance limits to ensure system integrity and compliance with industry standards and customer quality specifications. Develop and maintain leak‑prevention quality protocols, including pressure‑testing at incoming and leak test procedures, and sensor‑based leak monitoring. Validate coolant fill, purge, and filtration processes to ensure cooling‑loop cleanliness, stability, and long‑term reliability. Audit and verify cooling and fluid‑handling processes to ensure they meet quality, efficiency, safety, and sustainability targets while preventing contamination and reducing variation. Lead Critical‑to‑Quality (CTQ) analysis and collaborate on PFMEA and control plan activities for all liquid‑cooling and fluid‑handling stages to proactively identify failure modes and implement robust quality controls. Oversee the quality lifecycle of process and test equipment, including qualification, commissioning, calibration, performance verification, issue of troubleshooting, and upgrade validation.
• NPI → Ramp: Own quality function throughout the product life cycle for various products including but not limited to Liquid cooling assemblies, from Kick off to ramp and sustaining. Identify CTQs, Create Control Plans, PFMEA; execute MSA/GR&R; verify process capability (Cp/Cpk), perform FAI activities, and support lessons‑learned reviews for current and future launches. Review DfA to mitigate risks prior to building.
• In‑line quality & yield: Establish SPC on critical processes; track FPY, DPPM, escapes; deploy mistake‑proofing (poka‑yoke); drive structured containment when signals drift.
• Supplier quality: Define Incoming Inspection Criteria, definition based on Jabil and Customer requirements from the NPI standpoint. Support Supplier Quality with CTQ identification, material storage process, and supplier qualifications as needed.
• Customer: Lead 8D/A3 investigations on returns/complaints; implement CAPA and close the loop with clear, data‑driven communication to customer quality teams. In Parallel, identify gaps and drive actions for closure while working with cross functional teams and customers as needed.
• Digital quality: Automate data flow from MES/ERP/; build li