Quality Engineer II

Teleflex; Olive Branch (MS); On-site; USD 70,000 - 100,000; Full time

Job summary

Teleflex in Olive Branch, MS is seeking a Quality Engineer to support Quality and Operations, collaborating with cross-functional teams and internal customers. You will assist Engineering, Quality Systems, Projects and Process Engineering on a range of activities from CAPA to audits.

Key responsibilities include leading CAPA and NC activities, performing service complaint investigations, guiding validations, and driving quality improvements while ensuring compliance with Teleflex standards and

Qualifications

• Excellent communication and presentation skills.
• 3+ years of Quality Assurance experience in medical device/FDA regulated industry.
• Bachelor's degree in engineering; Knowledge of ISO 13485 and CFR 820.

Responsibilities

• Coordinate nonconformance and CAPA activities, lead audits and corrective actions.
• Investigate service complaints and drive improvements from trends.
• Guide process validations and quality/cost improvement projects.
• Maintain documentation control and ensure compliance with QMS requirements.
• Provide project management support and cross-functional collaboration.

Skills

CAPA coordination

NC containment

Quality systems

Statistical analysis

Education

Bachelor's degree in engineering

Tools

SAP

Job description

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As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vision to become the most trusted partner in healthcare, we offer a diverse portfolio with solutions in the therapy areas of anesthesia, emergency medicine, interventional cardiology and radiology, surgical, vascular access, and urology. We believe that the potential of great people, purpose-driven innovation, and world-class products can shape the future direction of healthcare. Teleflex is the home of Arrow™, Barrigel™, Deknatel™, LMA™, Pilling™, QuikClot™, Rüsch™, UroLift™ and Weck™ – trusted brands united by a common sense of purpose. At Teleflex, we are empowering the future of healthcare. For more information, please visit teleflex.com.

Global Operations - Global Operations is a complex and diverse organization within the company which is responsible for product fulfilment to all our customers from end to end. We pride ourselves on being totally Customer Centric in our unrelenting focus on Improving Quality, Service and Value as perceived by our customers. Our employees are dedicated to the Global Operations Enterprise Excellence journey. Join a dynamic, growing team that offers healthcare providers an array of medical technology solutions that make a difference in patients’ lives.

Position Summary

The Quality Engineer will provide support for Quality and Operations, interact with cross-functional team members and internal customers and provide support for Engineering, Quality Systems, Projects and Process engineering.

Specific activities may include but are not limited to:

• Nonconformance and CAPA coordination and processing;


• Service complaint investigations;


• Process & product validations;


• Customer Notification of Change evaluations;


• Internal & external auditing


• Front room and back-room audit support;


• Statistical analysis


• Quality and continuous improvement projects


• Assure compliance with applicable Teleflex Global & local Procedures and Policies

• Nonconformance (NC) and CAPA processing – independently lead quality activities with respect to Conductor Material Review Board coordination; inspection methods; NC containment/correction/closure; and CAPAs; and drive improvement through analysis of trend data. Ability to resolve non-conformances.


• Serve as CAPA Champion as needed: Coach and support CAPA Owners to ensure compliance; monitor weekly reports to act on upcoming due dates; run CRB meetings (record minutes, track actions, elevate to ECRB, and archive records); and train new CAPA Owners. Serve as CAPA Owners and Phase Owners as assigned.


• Service Complaint Investigations – Primary investigator and facilitator for Conductor complaint investigation, confirmation, and corrective actions. Act as primary customer contact on complaint communications. Drive improvement based on trends.


• Strong understanding of Supplier Quality activities including supplier onboarding, supplier evaluation, supplier performance monitoring, supplier corrective actions (SCAR). Can recognize and resolve nonconformances within the system.


• Process Validations – guide and review protocol development, validation implementation and report review an acceptance;


• Quality & Cost Improvement Projects – lead and participate on key projects for product or process improvements;


• Maintain company compliance with Quality System Regulations and ISO 13485 standards.


• Experience with FDA and ISO inspections and registration. Able to interpret general audit requests to identify relevant SOPs, records, etc.


• Documentation Control – perform Product Specification reviews. Compiles and writes procedures, work instructions, training material, and conducts training sessions on QMS & Quality assurance activities.


• Manage and lead implementation of continuous improvement projects


• Manage, lead and provide Project Management support as needed.


• Develops and initiates standard methods for inspection, testing, and evaluation, utilizing knowledge in related engineering fields.


• Ability to use statistical techniques to make recommendations for standard sampling plans/sample size determinations, to support inspection processes (e.g. AQL) and statistical-based product testing (verifications or validations).


• Understand use of statistical techniques that can identify trends within product/process capabilities and quality system metrics.


• Knowledge of critical process control, identification of inspection steps, creation of disposition requirements, identification of CTQs (critical to quality inputs and outputs), identification of critical to function, Statistical Process Control (SPC).


• Knowledge of measurement methods and tooling or equipment used. Able to execute more complex measurement-related tasks, such as tensile testing, burst testing, etc.


• Ability to establish testing methods based on applicable standards.


• Able to identify nonconformities related to the measurement process and participate in the resolution of these nonconformities.


• Aware of the necessity test method validations for defined processes, able to run MSA or R&R studies.


• Ability to use a range of problem-solving tools.


• Ability to apply lean principles.


• Perform any additional QA tasks, as assigned by the QA Manager.

Education / Experience Requirements

• Excellent communication and presentation skills.


• 3+ years of Quality Assurance experience required within the medical device / FDA regulated industry preferred.


• Bachelor's degree in engineering


• Knowledge of Quality Systems Requirements (ISO 13485, CFR 820).


• Project Management experience, preferred.


• Experience with SAP applications (desirable)


• Manufacturing or distribution experience preferred.


• Quality certification a plus (e.g., CQE, CRE, CQM, Six Sigma, etc.).


• Relevant Experience working within the medical device, Pharmaceutical, or other FDA-regulated Industry is an advantage.

Specialized Skills / Other Requirements

• Quality Assurance in a Medical Device Environment (21 CFR 820, ISO 13485) and Risk Management (ISO 14971) experience highly preferred


• Experience with Corrective Action, Manufacturing and Design Control concepts desired.


• Computer literate (i.e., statistical software and analysis, excel, word processing for report generation, PowerPoint presentations, etc.).


• Positive attitude and ability to operate and communicate effectively with multiple teams & leadership.


• Ability to reason, support and prioritize projects, adapt to shifting priorities, effectively solve problems / conflicts, and proactively effect change.


• Computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint is required.


• Problem-solving skills and experience with Root Cause Analysis tools (6M, Cause-Effect, 5Ws etc)


• Good listening, verbal and written communication skills


• Excellent interpersonal skills with a demonstrated ability to work in a team environment.


• Ability to prioritize and adapt to shifting priorities is desired


• Ability to work independently with limited supervision

TRAVEL REQUIRED: 10%

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At Teleflex, we follow a comprehensive hiring process. We do not accept unsolicited resumes from agency recruiters or 3rd party firms. We do not make unsolicited job offers. We do not ask for money or require equipment purchase up-front.

Teleflex Incorporated is an equal opportunity employer. Applicants will be considered without regard to age, race, religion, color, national origin, ancestry, sexual orientation, disability, nationality, sex, or veteran status. If you require accommodation to apply for a position, please contact us at: 877-880-8588 or [e-mail].