Quality Engineer I - Manufacturing Quality & Improvement

JBL Resources; Durham (NC); On-site; USD 65,000 - 85,000; Full time

Job summary

JBL Resources in Raleigh, NC is seeking a Quality Engineer to support manufacturing operations and uphold quality standards. The role focuses on monitoring processes, NCR resolution, and data-driven problem solving to drive quality and efficiency.

The ideal candidate has relevant engineering education, up to 2 years’ experience, and proficiency with quality tools and Excel/Power BI. A fast-paced manufacturing environment experience is valued.

Qualifications

• Bachelor’s degree in Mechanical or Electrical Engineering or related field.
• Up to 2 years of engineering, manufacturing, or quality experience (internship or co-op in manufacturing preferred).
• Familiarity with root cause analysis, problem-solving techniques, and quality tools.

Responsibilities

• Provide daily quality engineering support to manufacturing operations.
• Monitor production processes to ensure compliance with established procedures and quality requirements.
• Support containment, disposition, and resolution of nonconforming material.
• Participate in Material Review Board (MRB) activities.
• Partner with production personnel to identify and resolve quality issues impacting safety, quality, delivery, and productivity.
• Investigate internal and customer-reported quality issues.
• Perform root cause analysis using structured problem-solving methodologies.
• Support the implementation and verification of corrective and preventive actions (CAPAs).
• Track assigned quality actions to ensure timely completion.
• Analyze quality data to identify trends, recurring defects, and improvement opportunities.
• Support Lean Manufacturing and continuous improvement initiatives.
• Assist with error-proofing (Poka-Yoke) and process control implementation.
• Participate in Kaizen events and process improvement projects focused on reducing scrap, rework, and process variation.
• Collect, analyze, and report quality performance metrics.
• Prepare and present data-driven recommendations to management and cross-functional teams.
• Ensure compliance with applicable quality procedures, standards, and work instructions.
• Assist with the development and revision of quality documentation.
• Support internal audits and corrective action activities.
• Maintain accurate quality records and reports.
• Participate in supplier quality investigations and corrective actions.
• Support incoming inspection and supplier performance monitoring activities.
• Assist with customer quality inquiries and complaint investigations as required.

Skills

Root cause analysis

Problem-solving techniques

Communication

Teamwork

Organizational skills

Education

Bachelor’s degree in Mechanical or Electrical Engineering or related field

Tools

Pareto Charts

Control Charts

Fishbone Diagrams

5 Whys

FMEA

Excel

Power BI

Job description

JBL Resources in Raleigh, NC is seeking a Quality Engineer to support manufacturing operations and uphold quality standards. The role focuses on monitoring processes, NCR resolution, and data-driven problem solving to drive quality and efficiency.

The ideal candidate has relevant engineering education, up to 2 years’ experience, and proficiency with quality tools and Excel/Power BI. A fast-paced manufacturing environment experience is valued.