Quality Engineer I

JBL Resources; Durham (NC); On-site; USD 65,000 - 85,000; Full time

Job summary

JBL Resources in Raleigh, NC is seeking a Quality Engineer to support manufacturing operations and uphold quality standards. The role focuses on monitoring processes, NCR resolution, and data-driven problem solving to drive quality and efficiency.

The ideal candidate has relevant engineering education, up to 2 years’ experience, and proficiency with quality tools and Excel/Power BI. A fast-paced manufacturing environment experience is valued.

Qualifications

• Bachelor’s degree in Mechanical or Electrical Engineering or related field.
• Up to 2 years of engineering, manufacturing, or quality experience (internship or co-op in manufacturing preferred).
• Familiarity with root cause analysis, problem-solving techniques, and quality tools.

Responsibilities

• Provide daily quality engineering support to manufacturing operations.
• Monitor production processes to ensure compliance with established procedures and quality requirements.
• Support containment, disposition, and resolution of nonconforming material.
• Participate in Material Review Board (MRB) activities.
• Partner with production personnel to identify and resolve quality issues impacting safety, quality, delivery, and productivity.
• Investigate internal and customer-reported quality issues.
• Perform root cause analysis using structured problem-solving methodologies.
• Support the implementation and verification of corrective and preventive actions (CAPAs).
• Track assigned quality actions to ensure timely completion.
• Analyze quality data to identify trends, recurring defects, and improvement opportunities.
• Support Lean Manufacturing and continuous improvement initiatives.
• Assist with error-proofing (Poka-Yoke) and process control implementation.
• Participate in Kaizen events and process improvement projects focused on reducing scrap, rework, and process variation.
• Collect, analyze, and report quality performance metrics.
• Prepare and present data-driven recommendations to management and cross-functional teams.
• Ensure compliance with applicable quality procedures, standards, and work instructions.
• Assist with the development and revision of quality documentation.
• Support internal audits and corrective action activities.
• Maintain accurate quality records and reports.
• Participate in supplier quality investigations and corrective actions.
• Support incoming inspection and supplier performance monitoring activities.
• Assist with customer quality inquiries and complaint investigations as required.

Skills

Root cause analysis

Problem-solving techniques

Communication

Teamwork

Organizational skills

Education

Bachelor’s degree in Mechanical or Electrical Engineering or related field

Tools

Pareto Charts

Control Charts

Fishbone Diagrams

5 Whys

FMEA

Excel

Power BI

Job description

Quality Engineer Location: Raleigh, North Carolina

About Our Client:

Our client is a highly respected organization within the manufacturing industry, recognized for delivering innovative, high-quality solutions to a global customer base. They are committed to operational excellence and continuous improvement, leveraging advanced technologies to remain competitive and forward-thinking. With a collaborative, performance-driven culture, the company empowers employees to take ownership of their work while supporting professional growth and long-term career development. This is an excellent opportunity to join a stable, reputable organization that values integrity, quality, and its people.

Key Responsibilities:

• Providing daily quality engineering support to manufacturing operations.
• Monitoring production processes to ensure compliance with established procedures and quality requirements.
• Supporting containment, disposition, and resolution of nonconforming material.
• Participating in Material Review Board (MRB) activities.
• Partnering with production personnel to identify and resolve quality issues impacting safety, quality, delivery, and productivity.
• Investigating internal and customer-reported quality issues.
• Performing root cause analysis using structured problem-solving methodologies.
• Supporting the implementation and verification of corrective and preventive actions (CAPAs).
• Tracking assigned quality actions to ensure timely completion.
• Analyzing quality data to identify trends, recurring defects, and improvement opportunities.
• Supporting Lean Manufacturing and continuous improvement initiatives.
• Assisting with error-proofing (Poka-Yoke) and process control implementation.
• Participating in Kaizen events and process improvement projects focused on reducing scrap, rework, and process variation.
• Collecting, analyzing, and reporting quality performance metrics.
• Preparing and presenting data-driven recommendations to management and cross-functional teams.
• Ensuring compliance with applicable quality procedures, standards, and work instructions.
• Assisting with the development and revision of quality documentation.
• Supporting internal audits and corrective action activities.
• Maintaining accurate quality records and reports.
• Participating in supplier quality investigations and corrective actions.
• Supporting incoming inspection and supplier performance monitoring activities.
• Assisting with customer quality inquiries and complaint investigations as required.

Qualifications:

• Bachelor’s Degree in Mechanical Engineering, Electrical Engineering, or related field.
• Up to 2 years of engineering, manufacturing, or quality experience (internship or co-op in manufacturing preferred).
• Familiarity with root cause analysis, problem-solving techniques, and quality tools (Pareto Charts, Control Charts, Fishbone Diagrams, 5 Whys, FMEA).
• Proficiency in Microsoft Excel, Power BI, and Office applications.
• Strong communication, teamwork, and organizational skills.
• Ability to thrive in a fast-paced manufacturing environment.

NO C2C CANDIDATES

JBL is an Equal Opportunity Employer and E-Verify Company