Quality Engineer I — CAPA & Process Improvement

NSG Group; Lexington (KY); On-site; USD 70,000 - 110,000; Full time

Job summary

NSG Group in Lexington, KY seeks a Quality Assurance professional to lead investigations, CAPA, and continuous improvement across manufacturing processes. You will develop quality documentation and partner with cross-functional teams to ensure product conformance and customer satisfaction.

Responsibilities include APQP involvement for new launches, audits, and driving IATF 16949 compliance while coaching quality hourly staff and maintaining Safety and Quality standards.

Qualifications

• Experience applying IATF 16949 quality system standards.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Willingness to travel.

Responsibilities

• Lead root cause investigations and implement CAPA actions to resolve quality concerns.
• Develop and maintain quality documentation (Control Plans, PFMEAs, work instructions).
• Partner with Production, Engineering, Maintenance, Materials, Suppliers and Customers to improve processes.
• Support new product launches by participating in APQP and validating processes.
• Monitor quality metrics, identify trends, and drive continuous improvement.
• Lead internal and supplier audits and ensure IATF 16949 compliance.
• Promote safety, quality and compliance with standards and policies.
• Lead, coach and develop quality hourly employees and manage performance.
• Adhere to NSG/Pilkington Standards of Business Conduct.
• Other duties as assigned by manager.

Skills

Root cause analysis

CAPA implementation

Quality systems

Data analysis

Cross-functional collaboration

Job description

NSG Group in Lexington, KY seeks a Quality Assurance professional to lead investigations, CAPA, and continuous improvement across manufacturing processes. You will develop quality documentation and partner with cross-functional teams to ensure product conformance and customer satisfaction.

Responsibilities include APQP involvement for new launches, audits, and driving IATF 16949 compliance while coaching quality hourly staff and maintaining Safety and Quality standards.