Quality Engineer

Michael Page; Portland (ME); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Travel opportunities

Professional growth

Job summary

Michael Page is seeking a Quality Engineer for a Portland, ME manufacturing client. The role centers on owning customer-facing quality initiatives, driving investigations to resolution, and leading root cause analysis with production, engineering, and operations to prevent recurrence.

You will review non-conforming materials, support APQP/PPAP, audits, and continuous improvement projects, with exposure to Lean and Six Sigma. Travel to customer and supplier sites is expected.

Qualifications

• Bachelor's Degree in Engineering or related technical discipline.
• 2+ years of experience in Quality/Manufacturing Engineering.
• Experience managing customer quality complaints and corrective actions.
• Strong root cause analysis, problem-solving, and data skills.
• Familiarity with APQP, PPAP, FMEA, SPC and other quality tools.
• Lean Six Sigma knowledge preferred; ISO 9001/IATF 16949 experience a plus.

Responsibilities

• Serve as the primary contact for customer quality concerns and drive investigations.
• Manage customer complaints, provide progress updates, and implement corrective actions.
• Lead root cause analysis with production, engineering, and operations.
• Analyze quality data to identify improvement opportunities.
• Review disposition of non-conforming materials using quality tools.
• Support APQP, PPAP and new product development activities.
• Conduct internal audits and supplier quality improvement initiatives.
• Develop and implement process improvements to enhance quality.
• Prepare technical reports and quality metrics for stakeholders.
• Support audits and training of cross-functional teams.
• Travel to customer and supplier locations for audits.

Skills

Root cause analysis

Data analysis

Customer communication

Quality reporting

Education

Bachelor's Degree in Engineering

Tools

APQP

PPAP

FMEA

SPC

Lean Manufacturing

Six Sigma

ISO 9001

IATF 16949

Job description

Quality Engineer

Own customer-facing quality initiatives with global impact. Drive process improvements in a growing manufacturing environment.

About Our Client

Our client is a well-established manufacturing organization known for engineering high-performance products used in critical industrial applications. They offer a collaborative environment where employees have direct influence on quality, operations, and customer satisfaction while contributing to continuous growth and innovation.

Job Description

Serve as the primary point of contact for customer quality concerns, driving investigations through resolution. Manage customer complaints, communicate progress updates, and implement effective corrective actions. Lead root cause analysis activities and partner with production, engineering, and operations teams on problem-solving initiatives. Analyze quality data and performance trends to identify opportunities for improvement and prevent recurring issues. Review, evaluate, and disposition non-conforming materials and products using statistical and analytical methodologies. Support APQP, PPAP, and new product development activities by providing quality expertise and guidance. Conduct internal audits and participate in supplier quality improvement initiatives. Develop and implement process improvements that enhance product quality, operational efficiency, and customer satisfaction. Prepare and present technical reports, quality metrics, corrective action plans, and performance updates to stakeholders. Support customer, supplier, and third-party audits while ensuring compliance with quality management systems. Educate and mentor cross-functional teams on quality methodologies, best practices, and industry standards. Travel periodically to customer and supplier locations to support audits, investigations, and corrective actions.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

Bachelor's Degree in Engineering or a related technical discipline. 2+ years of experience in Quality Engineering, Manufacturing Engineering, or a related role. Experience managing customer quality complaints and driving corrective actions to closure. Strong root cause analysis, problem-solving, and data analysis skills. Ability to communicate effectively with customers, suppliers, and internal stakeholders. Experience utilizing quality tools and methodologies within a manufacturing environment. Knowledge of APQP, PPAP, FMEA, SPC, and other quality core tools preferred. Familiarity with Lean Manufacturing and Six Sigma methodologies is highly desirable. Experience supporting ISO 9001 quality systems; IATF 16949 experience is a plus. Strong organizational skills with the ability to manage multiple projects simultaneously. Proficiency with Microsoft Office and quality reporting systems. Comfortable working in a fast-paced manufacturing environment with occasional travel requirements.

What's on Offer

Competitive salary ranging from $80,000 to $100,000. Permanent position with opportunities for professional growth. Competitive salary range of $81,000 - $100,000 plus comprehensive benefits. High-visibility position with direct customer interaction and business impact. Opportunity to lead quality improvement initiatives across manufacturing operations. Exposure to advanced engineering and quality systems including APQP, PPAP, Lean, and Six Sigma. Collaborative culture that encourages professional growth, continuous improvement, and career advancement.

Job Summary

Sector: Engineering & Manufacturing

Sub Sector: Quality, Technical

Industry: Industrial / Manufacturing

Where: Portland

Contract Type: Permanent

Consultant Name: Kyle Perry

Job Reference: JN-092026-7105413