Quality Engineer

Freudenberg; New Hampshire; Hybrid; USD 70,000 - 95,000; Full time

Job summary

Freudenberg is seeking a quality engineer to serve as the primary point of contact for customers, investigate concerns, and drive satisfaction across programs. You will work with customers and internal teams to ensure product quality and on-time issue resolution.

As part of the role, you will lead audits, corrective actions, and continuous improvement initiatives, maintain ISO-aligned quality systems, and collaborate cross-functionally to enhance manufacturing performance and supplier quality.

Qualifications

• Bachelor's degree in mechanical or chemical engineering or equivalent.
• 2+ years in quality/manufacturing/engineering environment.
• Familiar with quality tools and methodologies (root cause, corrective actions, SPC, audits).

Responsibilities

• Serve as the primary quality contact for customers, investigating concerns, resolving issues, and driving satisfaction.
• Lead quality initiatives including audits, inspections, corrective actions, and continuous improvement projects.
• Maintain and improve quality management systems, procedures, and documentation to ensure ISO and customer requirements.
• Analyze quality data and manufacturing trends to identify opportunities for process improvement, defect reduction, and cost savings.
• Coordinate PPAP submissions, quality documentation, and customer reports to support business.
• Manage measurement systems and calibration activities while supporting inspection equipment use.
• Train and collaborate with cross-functional teams to strengthen quality practices and achieve operational excellence.

Skills

Data analysis

Communication

Problem solving

Self-motivated

Education

Bachelor's degree in Mechanical Engineering, Chemical Engineering, or a related engineering discipline

Tools

Root cause analysis

SPC

Audits

Corrective actions

Process improvement

Continuous improvement

Job description

Working at Freudenberg: We will wow your world!

Responsibilities

• Serve as the primary quality contact for customers, helping investigate concerns, resolve issues, and drive customer satisfaction.
• Lead quality initiatives including audits, inspections, complaint investigations, corrective actions, and continuous improvement projects.
• Maintain and improve quality management systems, procedures, and documentation to ensure compliance with ISO and customer requirements.
• Analyze quality data and manufacturing trends to identify opportunities for process improvement, defect reduction, and cost savings.
• Coordinate PPAP submissions, quality documentation, and customer-required reports to support new and existing business.
• Manage measurement systems and calibration activities while supporting the effective use of inspection and testing equipment.
• Train and collaborate with cross-functional teams to strengthen quality practices, improve product performance, and achieve operational excellence.

Qualifications

• Bachelor's degree in Mechanical Engineering, Chemical Engineering, or a related engineering discipline.
• Two or more years of experience in quality, manufacturing, process engineering, production, inspection, or a related technical environment.
• Working knowledge of quality tools and methodologies such as root cause analysis, corrective actions, SPC, audits, process improvement, or continuous improvement.
• Ability to analyze data, identify trends, and make recommendations that improve product quality and manufacturing performance.
• Strong communication skills with the confidence to work directly with customers, suppliers, operators, engineers, and leaders.
• Self-motivated problem solver who can manage multiple priorities and work independently with minimal supervision.
• Desire to learn and grow in areas such as Lean, Six Sigma, quality systems, auditing, and customer quality management.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg-NOK General Partnership Welcome to Freudenberg Without Freudenberg, indoor air would not be as clean, cars would not drive and wounds would not heal as quickly. And these are just three examples from thousands of our applications. Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 51,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.