Join a collaborative manufacturing team where you'll play a key role in driving quality excellence, customer satisfaction, and continuous improvement initiatives. This position offers broad exposure to customers, suppliers, manufacturing operations, and new product launches while providing opportunities to lead problem-solving efforts and influence quality performance across the organization.
Key Responsibilities
- Partner with the Quality Manager to support day-to-day quality operations and strategic quality initiatives.
- Lead and coordinate APQP activities, including the development and maintenance of control plans, work instructions, inspection standards, procedures, visual aids, and PPAP documentation.
- Support compliance with IATF 16949 requirements and help maintain certification standards across the facility.
- Drive continuous improvement projects focused on enhancing product quality, process capability, and operational performance.
- Serve as a key customer interface during APQP meetings, process sign-offs, audits, and quality reviews.
- Maintain proactive communication with customers through customer portals, site visits, and ongoing relationship management.
- Act as the primary quality liaison with suppliers, investigating quality concerns and partnering on corrective and preventive actions.
- Lead root-cause investigations and corrective action efforts using structured problem-solving methodologies, including 8D and team-oriented problem solving.
- Work cross-functionally with manufacturing, engineering, suppliers, and customers to implement sustainable quality improvements and prevent recurrence of issues.
- Participate in internal and external audits while helping strengthen the organization's quality management system.
- Utilize statistical methods and data analysis tools to monitor process performance, identify trends, and improve manufacturing outcomes.
Qualifications
- Bachelor's degree in Engineering or Engineering Technology preferred
- Experience with APQP, PPAP, Control Plans, FMEA, SPC, and 8D problem solving
- Knowledge of IATF 16949 / automotive quality systems
- Strong customer-facing communication and relationship-building skills
- Proven ability to lead cross-functional problem-solving and continuous improvement efforts
- Comfortable working in a fast-paced manufacturing environment