Quality Engineer

Rishabh RPO; Litchfield Township (MI); On-site; USD 85,000 - 120,000; Full time

Job summary

Rishabh RPO seeks a Quality Engineer focused on customer quality concerns, corrective actions, and Advanced Quality Planning to support IATF 16949 compliance. You will collaborate with Design Engineering, QA, Manufacturing, suppliers, and customers to develop quality plans and resolve issues for Six Sigma-level performance.

The role requires strong analytical and cross-functional teamwork, willingness to travel to customer locations, and the ability to drive CAPA, SPC, Kaizen, and continuous

Qualifications

• Experience in Quality Engineering, Customer Quality, or Advanced Quality Planning in manufacturing.
• Strong knowledge of IATF 16949 and ISO 9001 quality systems.
• Experience with PPAP, AQP, corrective actions, audits, SPC, and root cause analysis.
• Knowledge of Lean Manufacturing, Six Sigma and continuous improvement methods.
• Analytical, problem-solving, and cross-functional collaboration skills.
• Ability to work with customers, suppliers, Engineering, Manufacturing and Quality teams.

Responsibilities

• Lead AQP activities for new programs and assigned customers.
• Manage and resolve customer concerns and implement permanent corrective actions.
• Provide technical support to Quality and Manufacturing teams.
• Develop and maintain quality plans with Design Engineering.
• Support adherence to IATF 16949 requirements.
• Conduct internal/system audits and support customer/supplier audits.
• Review supplier parts and documentation for PPAP approval.
• Prepare PPAP documentation and customer correspondence.
• Review and verify corrective actions for effective resolution.
• Coordinate activities of Customer Liaisons and work cross-functionally to improve quality.
• Drive root cause analysis, CAPA, SPC, Lean/Six Sigma, Kaizen, and continuous improvement initiatives.
• Maintain customer quality files and records per IATF 16949 requirements.

Skills

Quality Engineering

Customer Quality

IATF 16949 knowledge

Six Sigma / Kaizen

Root cause analysis

Cross-functional collaboration

Job description

Position Summary

Responsible for managing customer quality concerns, corrective actions, Advanced Quality Planning (AQP), PPAP, and manufacturing quality. Works closely with Design Engineering, QA, Manufacturing, suppliers, and customers to develop quality plans, resolve issues, and maintain compliance with IATF 16949 standards. Drives continuous improvement and ensures quality processes support Six Sigma-level manufacturing performance.

Key Responsibilities

• Lead AQP activities for new programs and assigned customers.
• Manage and resolve customer concerns and implement permanent corrective actions.
• Provide technical support to Quality and Manufacturing teams.
• Develop and maintain quality plans in collaboration with Design Engineering.
• Support implementation and adherence to IATF 16949 requirements.
• Conduct internal/system audits and support customer/supplier audits.
• Review supplier parts and documentation for PPAP approval.
• Prepare PPAP documentation and customer correspondence.
• Review and verify internal/external corrective actions for effective resolution.
• Evaluate deviation requests and ensure appropriate disposition.
• Coordinate activities and resources of Customer Liaisons.
• Work cross-functionally with Engineering, Manufacturing, Quality, suppliers, and customers to improve product and process quality.
• Drive root cause analysis, CAPA, SPC, Lean/Six Sigma, Kaizen, and continuous improvement initiatives.
• Maintain customer quality files and records in accordance with IATF 16949 requirements.
• Recommend quality procedures, improvements, and budget requirements.
• Perform other duties as assigned by management.

Required Qualifications & Skills

• Experience with Quality Engineering, Customer Quality, or Advanced Quality Planning in a manufacturing environment.
• Strong knowledge of IATF 16949 and ISO 9001 quality systems.
• Experience with PPAP, AQP, corrective actions, audits, SPC, and root cause analysis.
• Knowledge of Lean Manufacturing, Six Sigma, CAPA, and continuous improvement methodologies.
• Strong analytical, problem-solving, communication, and cross-functional collaboration skills.
• Ability to work effectively with customers, suppliers, Engineering, Manufacturing, and Quality teams.
• Strong attention to detail and ability to manage multiple priorities.
• Willingness to work Saturdays and travel to customer locations as required.

Physical & Work Environment

• Work in both office and manufacturing environments, including exposure to manufacturing equipment and noise.
• Occasional lifting/carrying of materials up to 25 50 lbs., with heavier lifting potentially required.
• Must follow all applicable safety procedures when working around manufacturing equipment.
• Travel between customer locations may be required.