Quality Engineer

Electrical Components International; Foxborough (MA); On-site; USD 70,000 - 100,000; Full time

Job summary

Electrical Components International (ECI) is seeking a Quality Engineer to support and maintain the quality management system at its Foxborough, MA site. You will lead root cause analysis, implement corrective actions, and coordinate with production, engineering, and supply chain to reduce defects and cost of poor quality.

The role requires a Bachelor's in Engineering, 3+ years in quality in high-volume manufacturing, and strong knowledge of APQP, PPAP, FMEA, SPC, and MSA.

Qualifications

• Bachelor's in Engineering or related technical discipline.
• Minimum 3 years of quality engineering in a process-oriented, high-volume manufacturing environment.
• Wire and cable or wire harness fabrication experience preferred.
• Knowledge of APQP, PPAP, FMEA, SPC, MSA and release procedures.
• ISO 9001 / IATF 16949 knowledge; ISO 13485 a plus.
• Strong problem-solving using 8D, 5-Why, Ishikawa, DOE.
• Internal audits experience; internal auditor certification desirable.
• Ability to travel to customer and supplier locations, including Mexico.

Responsibilities

• Support and maintain the quality management system at the site.
• Develop inspection methods and control plans to verify product release.
• Lead root cause analysis and corrective actions for quality issues.
• Support APQP activities and prepare PPAP submissions.
• Perform capability studies and SPC analysis to improve process performance.
• Track KPIs and develop action plans for underperforming processes.
• Lead continuous improvement initiatives to reduce scrap and cost of quality.
• Ensure conformance to ISO 9001 and ISO 13485 requirements.
• Conduct internal audits and close corrective actions; support audits by others.

Skills

Quality engineering

Root cause analysis

Cross-functional collaboration

Strong communication

Education

Bachelor's in Engineering

Tools

Minitab

8D method

PPAP

FMEA

SPC

MSA

Job description

About Us

Founded in 1953, Electrical Components International (ECI) is one of the world’s leading suppliers of electrical distribution systems, control box assemblies, and other critical engineered components for diversified markets. With approximately 17,000 employees and 30 global manufacturing locations, ECI is a trusted partner to market leaders, serving over 450 customers. At ECI, we power smart, connected, and electrified solutions that help solve the most complex challenges.

About Us

Founded in 1953, Electrical Components International (ECI) is one of the world’s leading suppliers of electrical distribution systems, control box assemblies, and other critical engineered components for diversified markets. With approximately 17,000 employees and 30 global manufacturing locations, ECI is a trusted partner to market leaders, serving over 450 customers. At ECI, we power smart, connected, and electrified solutions that help solve the most complex challenges.

Since 2020, we have embarked on a successful journey to transform the company, delivering significant value to our customers, investors, and employees. As part of our strategic plan, we have defined key pillars to support and accelerate our growth trajectory. One of these core pillars is focused on driving excellence through enhanced capabilities, tools, and processes.

The Role

The Quality Engineer is responsible for supporting and maintaining the effectiveness of the quality management system, ensuring that product is manufactured and released in conformance with customer, regulatory, and internal requirements. This role leads root cause analysis and corrective action for internal and customer quality issues, applies core quality tools to control and improve process performance, and partners with production, engineering, and supply chain to reduce defects and the cost of poor quality. The Quality Engineer has the authority to stop any process or the delivery of parts that affect product integrity or the company's reputation for product delivery.

This position will report to the Quality Manager.

This role is located on-site at the MRG facility in Foxborough, Massachusetts.

Key Responsibilities

• Support the execution of the quality management system at the site, ensuring quality processes are carried out effectively and that improvement opportunities across product, process, and operations are identified.
• Develop and implement inspection methods and control plans to verify that product is released according to customer requirements.
• Lead root cause analysis and corrective and preventive action for internal and customer quality issues using 8D, 5-Why, Ishikawa, and cause and effect tools.
• Support APQP activities and prepare PPAP submissions, including process flow diagrams, PFMEA, and control plans.
• Perform capability studies, statistical process control analysis, and measurement system analysis to monitor and improve process performance.
• Support quality containment activities such as CSL1, CSL2, CPC, GP-12, QRQS, and FTQ, and verify their effectiveness.
• Track and report quality KPIs, analyze data for trends, and develop action plans for processes performing outside of target.
• Develop and implement continuous improvement initiatives that reduce scrap, rework, and the cost of poor quality.
• Ensure conformance to ISO 9001 and ISO 13485 regulatory and legal requirements within assigned areas.
• Conduct internal audits, document findings, and follow corrective actions through to closure.
• Support customer, registrar, and third-party audits by preparing documentation and responding to findings in a timely manner.
• Review Return Material Authorizations (RMAs) with MRB members and identify the root cause of reported defects.
• customers at a senior and executive level to strengthen strategic relationships.
• Maintain quality documentation, including work instructions, inspection criteria, and monitoring, measurement, and testing records.
• Provide quality training and coaching to production operators, inspectors, and cross-functional team members.
• Perform other duties as assigned.

Education, Experience & Skills

• Bachelor's in Engineering or a related technical discipline.
• Minimum of 3 years of quality engineering experience in a process-oriented, high volume manufacturing environment.
• Wire and cable, wire harness fabrication, or closely related industry experience is highly preferred.
• Core tools knowledge (APQP, PPAP, FMEA, SPC, MSA) and experience with product and process release procedures.
• Knowledge of quality systems requirements (ISO 9001 / IATF 16949); ISO 13485 and medical device experience is a plus.
• Demonstrated use of problem-solving techniques (8D, 5-Why, Ishikawa, cause and effect diagrams, Red X, DOE) as an internal facilitator of root cause analysis.
• Ability to perform internal audits defined by the organization; internal auditor certification is desirable.
• Ability to reconcile and interpret quality data, including use of Minitab or equivalent statistical software.
• Excellent organizational, project, and time management skills, with strong interpersonal communication at all levels.
• Lean or Six Sigma certification is desirable; bilingual (English/Spanish) desirable.
• Ability to travel as needed to customer and supplier locations, including Mexico locations.

Work Authorization

Applicants must be legally authorized to work in the United States. ECI is not able to sponsor employment visas or take over sponsorship of an existing employment visa for this position at this time.

ECI, and its subsidiaries are affirmative action and equal employment opportunity employers. We are committed to providing equal employment opportunity in all areas, including but not necessarily limited to, recruitment, selection, training, education, compensation, benefits, promotion, job transfer, upgrading, separation and recall regardless of the protected categories under all Federal, State, and local laws. For more information, please click on the following links: About the EEO law and EEO law supplement.

Electrical Components International is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Federal Applicant Information Poster

Federal Applicant Information Poster - Spanish

Federal Contractor Applicant Information

Federal Contractor Applicant Information - Spanish