Quality Engineer

MRG US LLC; Foxborough (MA); On-site; USD 85,000 - 110,000; Full time

Job summary

Electrical Components International (ECI) in Foxborough, MA seeks a Quality Engineer to support the quality management system, lead root cause analyses, and drive corrective actions across production and supply chain. You will implement inspection methods and control plans to ensure customer and regulatory conformance.

Ideal candidates have 3+ years in a high-volume manufacturing environment, with expertise in APQP/PPAP, FMEA, SPC, MSA, and internal audits.

Qualifications

• Bachelor's in Engineering or a related technical discipline.
• Minimum of 3 years of quality engineering experience in a process-oriented, high volume manufacturing environment.
• Core tools knowledge (APQP, PPAP, FMEA, SPC, MSA) and experience with product and process release procedures.
• Knowledge of quality systems requirements (ISO 9001 / IATF 16949); ISO 13485 and medical device experience is a plus.
• Demonstrated use of problem-solving techniques (8D, 5-Why, Ishikawa, cause and effect diagrams, Red X, DOE) as an internal facilitator of root cause analysis.
• Ability to perform internal audits defined by the organization; internal auditor certification is desirable.

Responsibilities

• Support the execution of the quality management system at the site; identify improvement opportunities across product, process, and operations.
• Develop and implement inspection methods and control plans to verify product release against requirements.
• Lead root cause analysis and corrective and preventive actions for quality issues using 8D, 5-Why, Ishikawa, and related tools.
• Perform capability studies, SPC analysis, and MSA to monitor and improve process performance.
• Review RMAs with MRB and drive containment and corrective actions to closure.
• Provide quality training and coaching to operators and cross-functional teams.

Skills

Problem-solving

Auditing

Education

Bachelor's in Engineering

Tools

Minitab

APQP

PPAP

FMEA

SPC

MSA

Job description

Quality EngineerAbout Us:Founded in 1953, Electrical Components International (ECI) is one of the world’s leading suppliers of electrical distribution systems, control box assemblies, and other critical engineered components for diversified markets. With approximately 17,000 employees and 30 global manufacturing locations, ECI is a trusted partner to market leaders, serving over 450 customers. At ECI, we power smart, connected, and electrified solutions that help solve the most complex challenges.Since 2020, we have embarked on a successful journey to transform the company, delivering significant value to our customers, investors, and employees. As part of our strategic plan, we have defined key pillars to support and accelerate our growth trajectory. One of these core pillars is focused on driving excellence through enhanced capabilities, tools, and processes.The Role:The Quality Engineer is responsible for supporting and maintaining the effectiveness of the quality management system, ensuring that product is manufactured and released in conformance with customer, regulatory, and internal requirements. This role leads root cause analysis and corrective action for internal and customer quality issues, applies core quality tools to control and improve process performance, and partners with production, engineering, and supply chain to reduce defects and the cost of poor quality. The Quality Engineer has the authority to stop any process or the delivery of parts that affect product integrity or the company's reputation for product delivery.This position will report to the Quality Manager.This role is located on-site at the MRG facility in Foxborough, Massachusetts.Key Responsibilities:Support the execution of the quality management system at the site, ensuring quality processes are carried out effectively and that improvement opportunities across product, process, and operations are identified.Develop and implement inspection methods and control plans to verify that product is released according to customer requirements.Lead root cause analysis and corrective and preventive action for internal and customer quality issues using 8D, 5-Why, Ishikawa, and cause and effect tools.Support APQP activities and prepare PPAP submissions, including process flow diagrams, PFMEA, and control plans.Perform capability studies, statistical process control analysis, and measurement system analysis to monitor and improve process performance.Support quality containment activities such as CSL1, CSL2, CPC, GP-12, QRQS, and FTQ, and verify their effectiveness.Track and report quality KPIs, analyze data for trends, and develop action plans for processes performing outside of target.Develop and implement continuous improvement initiatives that reduce scrap, rework, and the cost of poor quality.Ensure conformance to ISO 9001 and ISO 13485 regulatory and legal requirements within assigned areas.Conduct internal audits, document findings, and follow corrective actions through to closure.Support customer, registrar, and third-party audits by preparing documentation and responding to findings in a timely manner.Review Return Material Authorizations (RMAs) with MRB members and identify the root cause of reported defects.customers at a senior and executive level to strengthen strategic relationships.Maintain quality documentation, including work instructions, inspection criteria, and monitoring, measurement, and testing records.Provide quality training and coaching to production operators, inspectors, and cross-functional team members.Perform other duties as assigned.Education, Experience & Skills:Bachelor's in Engineering or a related technical discipline.Minimum of 3 years of quality engineering experience in a process-oriented, high volume manufacturing environment.Wire and cable, wire harness fabrication, or closely related industry experience is highly preferred.Core tools knowledge (APQP, PPAP, FMEA, SPC, MSA) and experience with product and process release procedures.Knowledge of quality systems requirements (ISO 9001 / IATF 16949); ISO 13485 and medical device experience is a plus.Demonstrated use of problem-solving techniques (8D, 5-Why, Ishikawa, cause and effect diagrams, Red X, DOE) as an internal facilitator of root cause analysis.Ability to perform internal audits defined by the organization; internal auditor certification is desirable.Ability to reconcile and interpret quality data, including use of Minitab or equivalent statistical software.Excellent organizational, project, and time management skills, with strong interpersonal communication at all levels.Lean or Six Sigma certification is desirable; bilingual (English/Spanish) desirable.Ability to travel as needed to customer and supplier locations, including Mexico locations.Work Authorization: Applicants must be legally authorized to work in the United States. ECI is not able to sponsor employment visas or take over sponsorship of an existing employment visa for this position at this time.ECI, and its subsidiaries are Affirmative Action and Equal Employment Opportunity employers. We are committed to providing equal employment opportunity in all areas, including but not necessarily limited to, recruitment, selection, training, education, compensation, benefits, promotion, job transfer, upgrading, separation and recall regardless of the protected categories under all Federal, State, and local laws. For more information, please click on the following links: About the EEO law and EEO law supplement.Electrical Components International is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.Federal Applicant Information PosterFederal Applicant Information Poster - SpanishFederal Contractor Applicant InformationFederal Contractor Applicant Information - Spanish