Quality Documents and Training Administrator - III*

ALTEN; Foster City (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

A leading technology services company is seeking an operational partner in content management based in Foster City, California. The role involves maintaining the Global Commercial Learning & Development portfolio, ensuring structured documentation, and supporting compliance and operational continuity. The ideal candidate will coordinate across teams, manage lifecycle transparency, and improve portfolio visibility, aligning with governance standards. This position is onsite, requiring close collaboration with various departments.

Responsibilities

• Provide content management operational stewardship.
• Organize portfolio data and maintain lifecycle oversight.
• Ensure alignment with governance standards and SOPs.
• Coordinate across various internal teams to maintain data accuracy.
• Maintain lifecycle transparency of content updates.
• Coordinate across learning operations, LMS operations, learning effectiveness, and design teams to maintain portfolio integrity.
• Maintain lifecycle transparency including content evolution, expiration, retirement, and updates to support compliance and continuity.
• Support ongoing operational maturity by improving portfolio visibility and readiness for enhancements.

Job description

Onsite Position: Foster City

Provide content management operational stewardship of the Global Commercial Learning & Development portfolio by maintaining accurate visibility of learning programs, pathways, and experiences across therapeutic areas and capability domains.

Serve as the primary operational partner to the Associate Director, Curriculum Strategy, Experience, and Design by organizing portfolio data, maintaining lifecycle oversight, and preparing information that supports informed decision making.

Ensure learning portfolio components are consistently structured, documented, and aligned with established governance standards, SOPs, and operating principles.

Coordinate internally across learning operations, LMS operations, learning effectiveness, and design teams to maintain portfolio integrity, data accuracy, and system alignment.

Maintain lifecycle transparency including content evolution, expiration, retirement, and updates to support compliance, audit readiness, and operational continuity.

Support ongoing operational maturity by improving portfolio visibility, consistency, and readiness for future enhancements, measurement, and technology enablement.