Quality Documentation Specialist - SOPs & Process Improvement

Hamilton by Gunnebo; Milford (CT); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Life insurance

Flexible spending account

Employee assistance program

Job summary

Hamilton by Gunnebo is seeking a Quality Specialist responsible for developing and updating work instructions, SOPs, and quality documents for manufacturing processes. The role requires technical writing, data analysis, and ability to break down complex workflows into clear steps.

Key duties include reviewing drawings, supporting continuous improvement, process mapping, and data-driven defect analysis. Associates degree or 1–3 years in quality/manufacturing are relevant, with strong

Qualifications

• Develop, update and maintain work instructions, SOPs, and quality documentation for manufacturing processes.
• Degree in a technical, engineering, or operations related field OR 1–3 years of experience in quality control, quality engineering, or manufacturing.
• Strong technical writing, process documentation, and data analysis skills.
• Familiarity with measurement tools and statistical process control (SPC).
• Excellent problem-solving skills, strong written communication and ability to simplify complex processes.
• Excellent attention to detail, organization, and collaboration skills.
• Follow company and safety policies.
• Experience with data analysis and reporting using Excel, Minitab, or similar.

Responsibilities

• Review engineering drawings and specifications to ensure documentation aligns with product requirements.
• Participate in Continuous Improvement Projects.
• Process mapping, waste identification, and flow improvement.
• Data collection and analysis for defects, rework, and cycle time.
• Support corrective action implementation.

Skills

Technical writing

Data analysis

Attention to detail

Collaboration

Problem solving

Process improvement

Education

Associates Degree in Engineering

Operations Management or related field

Related field with 1–3 years experience in quality/manufacturing

Tools

Excel

Minitab

Job description

Hamilton by Gunnebo is seeking a Quality Specialist responsible for developing and updating work instructions, SOPs, and quality documents for manufacturing processes. The role requires technical writing, data analysis, and ability to break down complex workflows into clear steps.

Key duties include reviewing drawings, supporting continuous improvement, process mapping, and data-driven defect analysis. Associates degree or 1–3 years in quality/manufacturing are relevant, with strong