Quality Documentation Specialist

Ducommun Incorporated; Appleton, Northern (WI, KY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Ducommun Incorporated in Appleton, Wisconsin, is seeking a Quality Technician to maintain and organize quality records, support documentation, and ensure traceability across the quality system. The role collaborates with Quality, Production, Engineering, and Supply Chain to resolve issues and keep records accurate.

The position focuses on coordinating containments, maintaining EIDPs and customer quality packages, and supporting audits.

Qualifications

• High School Diploma.
• Strong organizational and follow-up skills with the ability to manage multiple open issues simultaneously.
• Excellent attention to detail and accuracy in documentation.
• Proficiency with Microsoft Office, particularly Excel and Outlook.

Responsibilities

• Maintain and organize quality-related records, files, forms, and documentation.
• Coordinate quality containments for nonconforming materials, assemblies, and finished products.
• Manage and maintain EIDPs and customer quality packages, ensuring inspection, test, traceability, and supporting documentation are complete and accurate.
• Coordinate and verify as-built documentation, including BOM revisions, component substitutions, deviations, serial/lot traceability, and final product configuration.
• Support NCR/MRB, rework, corrective action, and disposition activities by gathering information and coordinating cross-functional follow-up.
• Partner with Quality, Engineering, Manufacturing, Materials, and Planning to resolve production quality issues and documentation discrepancies.
• Track open quality actions, containments, and documentation issues through timely resolution and closure.
• Support customer and internal audits by providing accurate quality records and traceability documentation.
• Identify recurring quality and documentation issues and escalat e trends requiring corrective action.
• Track open quality issues, corrective actions, and required follow-up activities.
• Prepare routine quality reports, spreadsheets, logs, and status updates.
• Coordinate the collection of required documentation from Production, Engineering, Purchasing, and other departments.
• Assist with preparation and organization of documentation for customers and internal audits.
• Assist with customer requests for quality documentation and records.
• Support supplier quality documentation and maintain related records.
• Provide general administrative support to the Quality department and Quality Manager.
• Responsible for the proper handling and management of hazardous waste generated in their work area.
• Performs other assignments as required.

Skills

Organization

Attention to detail

Follow-up skills

Education

High School Diploma

Tools

Excel

Outlook

ERP systems

MES systems

QMS

Job description

Ducommun Incorporated in Appleton, Wisconsin, is seeking a Quality Technician to maintain and organize quality records, support documentation, and ensure traceability across the quality system. The role collaborates with Quality, Production, Engineering, and Supply Chain to resolve issues and keep records accurate.

The position focuses on coordinating containments, maintaining EIDPs and customer quality packages, and supporting audits.