Quality Coordinator

Ducommun, Inc.; Appleton (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Ducommun, Inc. in Appleton, WI, seeks a Quality Technician to maintain quality records, coordinate documentation, and support the quality management system across departments.

You will manage EIDPs, nonconforming material containment, as-built records, and assist with audits, NCR/MRB actions, and disposition activities, ensuring timely, accurate documentation and traceability.

Qualifications

• Strong organizational and follow-up skills with the ability to manage multiple open issues simultaneously.
• Excellent attention to detail and accuracy in documentation.
• Proficiency with Microsoft Office, particularly Excel and Outlook.

Responsibilities

• Maintain and organize quality-related records, files, forms, and documentation.
• Coordinate quality containments for nonconforming materials, assemblies, and finished products, including sorting, inspection, segregation, documentation, and follow-up.
• Manage and maintain EIDPs and customer quality packages, ensuring inspection, test, traceability, and supporting documentation are complete and accurate.
• Coordinate and verify as-built documentation, including BOM revisions, component substitutions, deviations, serial/lot traceability, and final product configuration.
• Support NCR/MRB, rework, corrective action, and disposition activities by gathering information and coordinating cross-functional follow-up.
• Partner with Quality, Engineering, Manufacturing, Materials, and Planning to resolve production quality issues and documentation discrepancies. Track open quality actions, containments, and documentation issues through timely resolution and closure.
• Support customer and internal audits by providing accurate quality records and traceability documentation.
• Identify recurring quality and documentation issues and elevate trends requiring corrective action.
• Track open quality issues, corrective actions, and required follow-up activities.
• Prepare routine quality reports, spreadsheets, logs, and status updates.
• Coordinate the collection of required documentation from Production, Engineering, Purchasing, and other departments.
• Assist with preparation and organization of documentation for customers and internal audits.
• Assist with customer requests for quality documentation and records.
• Support supplier quality documentation and maintain related records.
• Provide general administrative support to the Quality department and Quality Manager.
• Responsible for the proper handling and management of hazardous waste generated in their work area.
• Performs other assignments as required

Skills

Organizational skills

Attention to detail

Follow-up

Education

High School Diploma

Tools

Microsoft Excel

Microsoft Outlook

Job description

Quality Technician

The Quality Coordinator is responsible for maintaining
accurate quality records, coordinating documentation, EIDPs (End-Item Data
Packages), quality containments, as-built records, and supporting the
day-to‑day administrative activities associated with the company's quality
management system. The Quality
Coordinator works closely with Quality, Production, Engineering, Supply Chain,
and other departments to ensure quality-related documentation and records are complete,
accurate, properly maintained, and readily available when needed.

Who are we?

Founded in 1849, Ducommun is the oldest company in California. Starting as a hardware supply store during the California Gold Rush and eventually assisted in the birth of the aerospace industry in Southern California by providing aircraft aluminum to early aerospace pioneers like Lindbergh, Douglas and Lockheed.

Today Ducommun is a global provider of innovative manufacturing solutions for customers in the aerospace, defense and industrial markets. We specialize in electronic and structural systems, producing complex products and components for commercial aircraft platforms, mission‑critical military and space programs, and sophisticated industrial applications.

Our Facility in Appleton, WI manufactures state‑of‑the‑art circuit boards for Aerospace and Defense as well as Industrial and Medical Industries.

Job Summary

• Maintain and organize quality‑related records, files, forms, and documentation.
• Coordinate quality containments for nonconforming materials, assemblies, and finished products, including sorting, inspection, segregation, documentation, and follow‑up.
• Manage and maintain EIDPs and customer quality packages, ensuring inspection, test, traceability, and supporting documentation are complete and accurate.
• Coordinate and verify as‑built documentation, including BOM revisions, component substitutions, deviations, serial/lot traceability, and final product configuration.
• Support NCR/MRB, rework, corrective action, and disposition activities by gathering information and coordinating cross‑functional follow‑up.
• Partner with Quality, Engineering, Manufacturing, Materials, and Planning to resolve production quality issues and documentation discrepancies.
  Track open quality actions, containments, and documentation issues through timely resolution and closure.
• Support customer and internal audits by providing accurate quality records and traceability documentation.
• Identify recurring quality and documentation issues and elevate trends requiring corrective action.
• Track open quality issues, corrective actions, and required follow‑up activities.
• Prepare routine quality reports, spreadsheets, logs, and status updates.
• Coordinate the collection of required documentation from Production, Engineering, Purchasing, and other departments.
• Assist with preparation and organization of documentation for customers and internal audits.
• Assist with customer requests for quality documentation and records.
• Support supplier quality documentation and maintain related records.
• Provide general administrative support to the Quality department and Quality Manager.
• Responsible for the proper handling and management of hazardous waste generated in their work area.
• Performs other assignments as required

Required Education and Experience

• High School Diploma.
• Strong organizational and follow‑up skills with the ability to manage multiple open issues simultaneously.
• Excellent attention to detail and accuracy in documentation.
• Proficiency with Microsoft Office, particularly Excel and Outlook.

Preferred Skills and Experience

• 2+ years of experience in a manufacturing quality, electronics manufacturing, inspection, production coordination, or similar role preferred.
• Experience with ERP, MES, QMS, document‑control, or manufacturing systems preferred.

Equal Opportunity Employer
Veterans/Disabled

2222 East Pensar Drive
Appleton, Wisconsin, 54911
United States