Position:Quality Documentation Control & Training Technician
Location: Coppell, TX
Job Id:293
# of Openings:0
Quality Documentation Control & Training Technician
Job Description:
We are seeking a detail-oriented and organized Quality Documentation Control & Training Technician to join our team. The ideal candidate will be responsible formanaging documentation for Quality processes, training and fostering continuous improvement within the organization.
Responsibilities:
- Assists with creating and updating work instructions and trains Leads on new processes
- Maintains all documentation related to ISO9001 certification, including policies, procedures, manuals and records
- Ensures all documentation is current, accurately filed, and accessible to relevant personnel
- Creates and provides training to ensure employees comply with ISO9001 standards and company requirements
- Conducts regular audits to verify adherence to procedures, work instructions and ISO 9001 standards
- Assists in the preparation for external audits and certification renewals as needed
- Monitors changes in procedures, work instructions, etc. and updates documentation and training materials accordingly
- Oversees and administers document lifecycle management
- Schedules and conducts preliminary training for employees
- Collaborates with managers to create or update work instructions
- Identifies and suggests opportunities for process improvement, automation and streamlining of document control and training activities
- Supports client quality requirements and quality initiatives as needed
- Provides feedback tactfully and provides re-training to employees during observations and audits as needed
- Organizes, categorizes and maintains both physical and digital documents, including technical specifications, contracts, work instructions, training records, reports and other relevant materials
Requirements:
- High school diploma or equivalent;
- 1+ years of experience in training front line employees
- Knowledge of quality standards
- Strong attention to detail and organizational skills
- Excellent communication and training skills
- Ability to work independently and as part of a team