Quality Assurance & CAPA Coordinator

Q-Lab; Westlake (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Profitability bonus

Company retirement plan

Health, Vision, Dental, Disability and

Life insurance

Paid Time Off and Holidays

Beautiful headquarters in Westlake, OH

Job summary

Q-Lab Corporation in Westlake, Ohio, seeks a Quality Coordinator to own non-conforming events, CAPA, deviations, inspections, calibration, and quality reporting under the Director of Tester Quality. You will partner with Engineering, Manufacturing, Purchasing, and Warehouse to drive data-driven improvements, reduce systemic quality issues, and ensure timely corrective actions.

This role emphasizes problem solving, documentation, and mentoring inspectors, with a focus on Lean 5S and safe,

Qualifications

• Associate's degree or equivalent in Quality, Manufacturing, Engineering Technology, or related field.
• 3–5 years of experience in manufacturing quality, quality systems, supplier quality, or related disciplines.
• Experience managing nonconforming material and corrective action processes.

Responsibilities

• Own the lifecycle of nonconforming material from identification through final disposition, ensuring timely coordination among Engineering, Manufacturing, Purchasing, and Warehouse
• Serve as the central coordinator for cross-functional quality activities, ensuring Engineering, Manufacturing, Purchasing, and Warehouse complete assigned actions and communicate status
• Prioritize quality investigations and inspection activities based on business risk, customer impact, and production requirements
• Prepare weekly and monthly quality reports summarizing trends, key performance indicators, open actions, and areas requiring management attention
• Track, follow up, and close all quality-related actions to ensure timely and effective resolution
• Coordinate supplier quality issues, including communication of defects, issuance of SCARs, and verification of corrective actions
• Coordinate corrective and preventive action (CAPA) activities, monitor progress, remove barriers, and ensure timely completion of assigned actions
• Write, coordinate, and manage deviation requests for temporary departures from the design of record, ensuring proper approval and documentation
• Coordinate scrap and inventory disposition activities with Purchasing, Warehouse, and Engineering to ensure accurate material control
• Coordinate incoming inspection activities, establish inspection priorities, and provide support during periods of high workload
• Develop, maintain, and continuously improve inspection procedures, inspection plans, and quality documentation to improve consistency and effectiveness
• Develop quality dashboards, analyze trends, identify systemic issues, and recommend corrective actions to management
• Supervise personnel including assigning daily priorities, balancing workload, provide coaching and mentorship, train inspectors, review inspection accuracy, verify documentation, and conduct performance feedback
• Identify recurring quality issues, facilitate root cause investigations, and recommend process improvements to reduce defects and improve manufacturing performance
• Maintain oversight of the company’s tool and equipment calibration program, including calibration schedules, records, equipment status, and coordination of calibration activities
• Exhibit strong problem-solving skills to troubleshoot issues and ensure the quality and reliability of assembled products
• Apply Lean Manufacturing practices, including 5S methodologies, to maintain an organized, efficient, and safe workspace
• Prioritize safety and quality while maintaining high levels of productivity and meeting production deadlines
• Collaborate with cross-functional teams and provide assistance in other areas of manufacturing as needed to support operational goals

Skills

Nonconforming material handling

CAPA processes

Data analysis

Microsoft Excel

Cross-functional coordination

Problem solving

Inspection methods

Education

Associate's degree or equivalent in Quality/Manufacturing/Engineering Technology

Bachelor’s degree in related field

Job description

Q-Lab Corporation in Westlake, Ohio, seeks a Quality Coordinator to own non-conforming events, CAPA, deviations, inspections, calibration, and quality reporting under the Director of Tester Quality. You will partner with Engineering, Manufacturing, Purchasing, and Warehouse to drive data-driven improvements, reduce systemic quality issues, and ensure timely corrective actions.

This role emphasizes problem solving, documentation, and mentoring inspectors, with a focus on Lean 5S and safe,