Quality Coordinator - 1st Shift

LVMH; Piscataway Township (NJ); On-site; USD 42,000 - 60,000; Full time

Job summary

Louis Vuitton is seeking a Quality Coordinator to support shipping, warehouse, and product assessment under the supervision of the Logistics Manager. The role runs Monday through Friday, 6:00am to 2:30pm, with a focus on accuracy, efficiency, and customer service.

You will handle packing, inventory, and repair intake while coordinating with Customer Service and floor staff. Ideal candidates will have a High School Diploma or GED and strong organization, communication, and data-entry skills.

Qualifications

• Minimum education: High School Diploma or GED.
• Strong organizational and time-management skills.
• Proficient in basic computer use and 10-key data entry.
• Excellent written and verbal communication.
• Bilingual abilities in English and Spanish are a plus.
• Able to work overtime and handle multiple tasks.

Responsibilities

• Ship finished goods or spare parts in appropriate boxes and ensure supplies.
• Move pallets to shipping docks and keep area clean and organized.
• Ensure shipments are secure and accurate; correct discrepancies.
• Receive and integrate spare parts into warehouse and perform basic warehouse tasks.
• Manage incoming client repairs, meet daily efficiency goals, and follow SOPs for shipments.

Skills

Excellent organization

Time-management

Data entry

Good communication

Bilingual English/Spanish

Team player

Lift up to 25 lbs.

Education

High School Diploma or GED

Job description

The Quality Coordinator must be able to complete required tasks with safety, efficiency and customer service mindset while still meeting deadlines. Under the direction of the Logistics Supervisor/Manager, the quality coordinator will be part of the team that is accountable to facilitate departmental needs in shipping, warehouse, and product assessment, and mastered one of the three essential functions within the supply chain and logistics department.

Schedule: Monday - Friday, 6:00am-2:30pm

Job responsibilities

ESSENTIAL FUNCTIONS

Shipping

• Pack finished goods or spare parts to be shipped in appropriate boxes.
• Ensure availability of shipping supplies.
• Move pallets from the shipping area to shipping docks
• Keep the shipping area clean and organized.
• Ensure each shipment is secure and accurate.
• Take immediate action to correct discrepancies found internally and externally.
• Ensure the process and method used are accurate and efficient throughout the day.
• Ensure the department manager is apprised of issues or concerns.
• Meet the daily shipping goal.

Warehouse

• Receive spare parts and integrate them to warehouse.
• Pick and match spare parts to repair order and sales order.
• Integrate spare parts returns to warehouse.
• Perform basic warehouse processes (create location, cycle counts, etc.).

Product assessment

• Manage and process all incoming client repairs within given lead time.
• Meet daily goal to help reach 94% efficiency.
• Follow SOP to open shipments in K & N area.
• Assess incoming repairs to determine (Condition, Reparability/non Repairable, Authenticity, Free of charge repair)
• Communicate with Customer Service Coordinators to report feedback on received shipments and ensure performance results or issues are relayed to stores.
• Communicate with floor supervisors and/or artisans concerning any technical questions.
• Communicate incorrect/missing data and/or technical questions to the Logistic Supervisor.
• Generate quotations to recommend additional repairs and or needed repairs for client’s request.
• Work closely with quality manager to communicate incoming quality issues or possible customer exchanges.
• Check individual quality performance report daily to correct errors.
• Participate in cross-training needs to assist in shipping department and or warehouse when needed.
• Participate in improvement projects within the company.
• Make recommendations to improve processes.

Profile

MINIMUM JOB REQUIREMENTS (Education, Knowledge, Skills, and Abilities)

• Minimum education required: High School Diploma or GED
• Excellent organization and time-management skills
• 1-2 years basic computer, 10-key data entry
• Good communication skills, written and oral
• Ability to pull or push up to 25 lbs.
• Ability to work well under pressure
• Must be able to work overtime as required by the demands of the business.
• Must be able to accomplish multiple tasks and respond quickly and effectively to changes in priorities.
• Bilingual: English, Spanish is a plus
• Team Player

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and prosper. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce.

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.